Amazon UK Reviews

4.7 Rating 13,235 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,235 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Amazon UK returns process?

Customer Service

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How is Amazon UK returns process?

Helpful Report

(3 weeks ago)

Greater than 73% of reviewers feedback is Amazon UK returns process could be better.

Helpful Report

(3 weeks ago)

66.67%

Industry Average

“ Never had a complaint from amazon free returns , free delivery ”

- James Gordon

“ Really good experience with this company so far quick delivery and no questions asked returns. But I have never found the trainers of my choice at a better price than MandM Direct ”

- S E Johnson

“ Such a high level of Integrity , with delivery and returns . So very happy 😊 ”

- Jamie Dwyer

Amazon UK Reviews

Returns - Average