Amazon UK Reviews

4.7 Rating 13,438 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,438 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Amazon UK deliver on time?

Helpful Report

(1 week ago)

Greater than 49% of reviewers feedback is Amazon UK normally delivers on time.

Helpful Report

(1 week ago)

80.20%

Industry Average

“ Easy to order with an excellent selection of products on offer.Nest day delivery. If a product needs to be returned this is a quick and easy process with no hassle money back guarantee. ”

- Hazl Yates

Amazon UK Reviews

Delivery - Fast