Amazon UK Reviews

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Amazon UK deliver on time?

Helpful Report

(3 weeks ago)

Greater than 57% of reviewers feedback is Amazon UK normally delivers on time.

Helpful Report

(3 weeks ago)

79.49%

Industry Average

“ I have been an Amazon Customer for many years and still a customer. I find Amazon’s Customer service to be one of the best. They are always willing to help and resolve any issue you present to them. This includes problems with their sellers, products delivery and returns. ”

- Anonymous

Amazon UK Reviews

Delivery - Fast