Amazon Reviews

Name: Amazon
Rating: 4.54

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.5

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast excellent service and customer service is excellent.”

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Posted 7 years ago

“I absolutely love Amazon. Not only can you find the lowest prices on items but they have such a huge collection of everything. Customer service is outstanding and prompt in my recent experience with them. Thank you Amazon for being such an outstanding company.”

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Posted 7 years ago

“Excellent service , prompt delivery , items always available .”

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Posted 7 years ago

“Great prices and the goods your recieve are good quality”

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Posted 7 years ago

“best value on the web for the item i needed AND free shipping”

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Posted 7 years ago

“Always recieved the correct things ordered and on time”

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Posted 7 years ago

“Kept informed all the way through the process. Unfortunately item had to be returned but this was made very easy and dealt with very promptly.”

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Posted 7 years ago

“Have ordered quite a lot from Amazon recently and every time the item has arrived on time and was as expected, well done.”

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Posted 7 years ago

“Made my shopping for Christmas so much easier!”

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Posted 7 years ago

“Subscribe and Save, Black Friday, massive choice, great prices and fair comparison to markets. There's a clear reason they are so BIG!!”

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Posted 7 years ago

“Have bought many items from Amazon and always excellent service and delivery. The only time I returned item I received refund following day”

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Posted 7 years ago

“Recently ordered a Christmas gift, free shipping and it was here in 2 days!!! This time of year especially, that kind of service is very appreciated!!”

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Posted 7 years ago

“all the product I ordered from Amazon were electronic items like Braun Epilator, Bluetooth Speaker, many key rings, and a Fossil watch were brand new and very good packed items. the delivery was also before the expected date and I am very happy with my shopping with Amazon. It was worth for money.”

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Posted 7 years ago

“Very nice stuff and all the books I am asking to find are available.”

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Posted 7 years ago

“Good service and excellent goods”

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Posted 7 years ago

“they always have what you want and deliver is the best on the net”

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Posted 7 years ago

“Great packagaging always arrives ontime”

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Posted 7 years ago

“Fast service and quick delivery”

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Posted 7 years ago

“Amazon have a great customer service. They are always very quick to sort out your queries. I like the fact that refunds are quick and simple”

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Posted 7 years ago

“They cheerfully refund, keep up to date on shipments through Alexa FireTv. 95% 2 day shipping. 95% they have what I want and usually cheaper. Don't waste gas or have to get online.. open 24/7. Thank you.”

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Posted 7 years ago

Amazon is rated 4.5 based on 1,435 reviews