Amazon Reviews

Name: Amazon
Rating: 4.54

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.5

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“large selection, fast delivery good quality”

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Posted 7 years ago

“Very easy to use!”

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Posted 7 years ago

“Consistent decent service, though a cyber monday sale item i recently bought was refunded due to damaged packaging without the option of having a replacement sent.”

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Posted 7 years ago

“Affordable quality items I recently planned a house party for my husband and all of the items I use I got off of Amazon it came next day delivery which was great everything was perfect nothing was damaged and I was on time”

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Posted 7 years ago

“I love ordering from here.. receive my goods even before the expected times and dates.”

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Posted 7 years ago

“my husband uses this site all the time and never has a problem”

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Posted 7 years ago

“Found exactly what I was looking for. Offered the product at a good price.”

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Posted 7 years ago

“Always deliver in good time with excellent customer service”

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Posted 7 years ago

“Ease of order and range and next morning delivery of a costume for my son at school even though only ordered late evening.”

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Posted 7 years ago

“Very happy with them, always able to find very competitive prices, since a prime member things just getting better, movies, music, free fast delivery, etc. Very pleased. And their customer service is outstanding.”

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Posted 7 years ago

“Amazon always have what I am looking for and super fast delivery, amazon have never let me down.”

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Posted 7 years ago

“Received two defective items in a row, finally ordered a different model. Ridiculously hard to contact customer services, though once you do it's ok.”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“Brilliant service refund is great”

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Posted 7 years ago

“I Ordered some looms for my wife's birthday and received the wrong ones, I was kept informed by email and the right ones were sent quite quickly. Which was much appreciated as i had also ordered a book on looms at the same time.”

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Posted 7 years ago

“Absolutely faultless service”

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Posted 7 years ago

“excellent service I can always find what I want prices are slightly more expensive than other shops but it is a very reliable site”

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Posted 7 years ago

“Amazon Prime is a great, you can get almost anything the next day, along with great customer service. If you're after supporting a worthwhile charity, MyOddBalls.com is also great for decent briefs and boxers.”

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Posted 7 years ago

“I have used Amazon for years and the service they provide has always been excellent. I especially like the new delivery tracker that let's you know how far away your package is from being delivered. Very innovative and useful.”

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Posted 7 years ago

“Placed an order, used the free delivery option and expected it would take 3-5 days. It arrived the next day. Excellent service.”

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Posted 7 years ago

Amazon is rated 4.5 based on 1,435 reviews