Amazon Reviews

Name: Amazon
Rating: 4.55

4.6 Rating 1,434 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.6

Based on 1,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 9th October 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simplicity of the ordering, to the on time delivery, to the product that was of great value”

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Posted 7 years ago

“Amazon always have amazing prices for there product. They have pine so if you sign up for prime your waiting day for your product is no longer then three days. I have never had any problems with Amazon.”

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Posted 7 years ago

“Amazon consistently provide the best service of any online company I have used. They do what they say they will do, they deliver when they say they will, they give refunds quickly, they make any returns easy and without hassle. I have tried buying from other online companies and always find that I am let down in some way. Amazon have never let me down. So why bother to shop anywhere else.”

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Posted 7 years ago

“They have a range of products and informs me of the' best seller'. Always at a reasonable price or on offer. Fantastic delivery with prime.”

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Posted 7 years ago

“Great prices and super fast shipping, keep up the good work guys.”

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Posted 7 years ago

“Regular customer and never had to send anything back. Sometimes quality on the odd thing not as good as stated but very doable .. price is right ..”

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Posted 7 years ago

“I have brought several items recently from them I have a new tricycle and a rug doctor also on order a couple of other items oh I also have a new clock. They keep you updated when items are expected to be delivered and as always have been delivered the day expected so happy with their service thank you.”

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Posted 7 years ago

“Allways great service and great products at reasonable prices”

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Posted 7 years ago

“Very good customer services”

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Posted 7 years ago

“Bought a book which was despatched very quickly even arrived well before estimated date. No hassle in ordering”

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Posted 7 years ago

“Goods delivered when they said they would be.”

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Posted 7 years ago

“Good selection of films and series”

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Posted 7 years ago

“Amazon.com has provided me w/ excellent variety; budget-friendly; super-quick delivery. They have just about anything you might need.....no kidding! I signed up for Amazon Prime --you can sign up for it and just make a small monthly payment & still receive all the rewards that the yearly subscription. They are my main "go-to" for whatever I am looking for!”

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Posted 7 years ago

“Goods arrived next day Always pormpt service”

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Posted 7 years ago

“I purchased a human hair wig from Amazon.com. The unit was better than I expected. I have since bleached the unit and it lightened very well. I am pleased with my purchase and would order human hair units from them again.”

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Posted 7 years ago

“The yearly subscription fee is easily recoverable with the free prime deliverly and speedy arrival of your purchase, sometimes on the same day! Plus you get the music, tv etc all included!”

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Posted 7 years ago

“Fast delivery, interesting prices. Perfect, as usual.”

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Posted 7 years ago

“You can get anything on their website and I do most of my shopping there. It's convenient, easy and armchair shopping is wonderful. No aching legs and feet searching in town and no parking problems either. Service is excellent and returns are easy. Wouldn't shop anywhere else.”

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Posted 7 years ago

“I've only started using online shopping in the last year, but it has made a lot of things so much easier. I've had good experiences and bad when shopping online; but with Amazon I've never had an issue. Using their website is easy, buying and getting things delivered to your door or a drop off location is easy & the people charged with delivering your packages are always on time & very considerate with your packages. I would highly recommend Amazon to everyone. Using Amazon to purchase items from another website had made life easier & I feel as though it's made it safer with regards to my banking details.”

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Posted 7 years ago

“Great product.”

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Posted 7 years ago

Amazon is rated 4.6 based on 1,434 reviews