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Amazon Reviews

4.6 Rating 1,389 Reviews
91 %
of reviewers recommend Amazon
4.6
Based on 1,389 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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Amazon 3 star review on 22nd May 2025
Ann
Amazon 1 star review on 18th May 2025
Nat
Amazon 1 star review on 27th April 2025
Harold Douglas
Amazon 1 star review on 5th April 2025
Frederik Nero
Amazon 4 star review on 27th October 2024
Drlucky Williams
Amazon 5 star review on 31st January 2023
Amazon Customer Care
Amazon 5 star review on 28th December 2022
Raddison Cooper
7
Anonymous
Anonymous  // 01/01/2019
been looking forkitchen cupboard knobs some of the prices were sky high till we spotted the ideal ones on the amazon site a bargain
Helpful Report
Posted 6 years ago
I purchase off Amazon very frequently. Products are very good descriptions are spot on. I ordered a onesie which fit description and was exactly what I wanted. Amazon has a large variety of every product you can think of. V3ry reliable if your product does not match or is not what expected they will refund you or resolve the issue quickly.
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Posted 6 years ago
Good packaging on fragile items and it came within the time specified.
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Posted 6 years ago
The SERVICE is informative and keeps me up to date every step of the way. PRODUCTS are always as described and as expected.
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Posted 6 years ago
Very nice items and very quick delivery! Any time happy shopping!
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Posted 6 years ago
Delivery always when expected. Quick and easy to use app.
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Posted 6 years ago
Prime next day delivery is excellent. I literally have not been to a supermaket for a while. So convenient and excellent range. I also love Amazon pantry. All your cupboard essentials delivered next day at an excellent price.
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Posted 6 years ago
Bought Philips stereo. Stopped working after not even 1 day. Very embarrassing, especially because I only used it for the 1st time 2 months after delivery. Emailed them, got a response within the hour, offering me a full refund, which was back on my credit card hours later. I had 6 weeks to return the stereo with a prepaid parcel sticker.
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Posted 6 years ago
Great service.
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Posted 6 years ago
Yes, if I SEE THE RIGHT BEEFITS
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Posted 6 years ago
Amazon is the best! They always have what I'm looking for and it's fast delivery and easy returns.
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Posted 6 years ago
Anytime I order from Amazon Prime, I know I can trust and rely on safe, fast, to my home delivery.
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Posted 6 years ago
I can't praise Amazon enough for their prompt and professional service. I honestly can't imagine what shopping was like before this company was around. I get all my Christmas and birthday gifts from them and it's a real treat to have them delivered on time straight to my door. Good quality and value for money every time I shop and so convenient. I highly recommend them and thank them for making my life that bit easier.
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Posted 6 years ago
easy ordering , fast delivery
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Posted 6 years ago
the service was excellent and would highly recommend others to shop there.
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Posted 6 years ago
Best online buying website out there! I needed a Halloween costume for a party and I only had a day to buy it, it isn't a lot of time but thanks to amazon and the amount of variety and offers they have i was able to find the perfect costume. It arrived the next day with the next day delivery option! I highly recomend Amazon
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Posted 6 years ago
Always easy to use and delivered very quick.
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Posted 6 years ago
Delivered very quickly
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Posted 6 years ago
Great value and delivery was spot on
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Posted 6 years ago
Received an item that wasn't suitable. Return was arranged with free shipping and refund was processed the same day. Very happy and a pleasure to deal with
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Posted 6 years ago
Amazon is rated 4.6 based on 1,389 reviews