Amazon Reviews

Name: Amazon
Rating: 4.63

4.6 Rating 1,389 Reviews

91 %

of reviewers recommend Amazon

Company Reviews

Questions

Metrics

4.6

Based on 1,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys are hit and miss. I can’t fault the delivery but if anything is faulty or needs to be sent back there’s chaos. I bought some dresses for the wife for my mums wedding (re marriage) I ordered three and returned the other two.. I was charged for the wrong ones and was chasing it for about 6-7 months.. constant refund and recharging me. Absolute joke!”

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Posted 6 years ago

“Only had a week to organise partners birthday, and all three gifts arrived on time.Also very good value for money.”

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Posted 6 years ago

“Highly recomended especially now with the NO quible returns policy...just print the return slip drop off at the Post Office job done! Brilient”

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Posted 6 years ago

“Just Amazing amazon I say absolutely brilliant in every way nothing too much trouble as near to perfection as you can get”

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Posted 6 years ago

“Excellent service with very quick delivery”

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Posted 6 years ago

“Great website, 1 click payment and delivery is fantastic. Excellent range of new and second hand items..”

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Posted 6 years ago

“I love the 2 day shipping.having prime is great”

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Posted 6 years ago

“FAST DELIVERY AND COULD NOT FIND ITEM CHEAPER”

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Posted 6 years ago

“Very simple to use and very convenient way of doing shopping”

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Posted 6 years ago

“very fast, convenient, large choice of items and always a quick response if any problem occurs.”

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Posted 6 years ago

“I've been using on-line Amazon for a couple of years & found their range exceptional. The purchases have always arrived in good time & the only time I had a problem with the item, it was returned and dealt with very quickly.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“What a fabulous company, I wish all companies were as helpful, you ask to speak with customer support and the phone rings straight away and they take the time to go through the things that are concerning you, they are Very approachable and sort out the problem. They make you feel that you can contact them with your concerns at any time, you feel that you are a valued consumer by the company and I would give them 10 stars if I could.”

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Posted 6 years ago

“Always easy to navigate. Very quick responses if I have every needed to contact and resolves issues promptly. Absolutely love Amazon - has literally everything one could need - especially if you are a Prime member - what a totally fantastic invention.”

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Posted 6 years ago

“Fast and reliable online transaction that offered a small discount and provided with prompt and tracked deliver.”

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Posted 6 years ago

“Good price good communication good delivery”

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Posted 6 years ago

“Amazon are a really good company and I have no complaints with them at all. They sell great items for amazing value! I really do like this company and definitely buy most things from there.”

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Posted 6 years ago

“Windscreen wiper split badly 2 days before a trip to Cornwall ,also driver side which made it worse. rapid searching found Amazon the cheapest so joined Prime so got them next day. Phew , lucky as we were in Cornwall during bad storm”

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Posted 6 years ago

“Excellent and timely deliveries. Always a joy to order from.”

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Posted 6 years ago

“Fast delivery and great products”

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Posted 6 years ago

Amazon is rated 4.6 based on 1,389 reviews