Amazon Reviews

Name: Amazon
Rating: 4.54

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.5

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything i buy is delivered next day, plus i have prime video, music and books. fantastic!!!”

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Posted 7 years ago

“The delivery is always on time,I never received damage parcel.”

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Posted 7 years ago

“I used to buy so much through Amazon for pure ease of shopping however, I have now closed my account due to the lack of technical support and help I have received through issues with not being able to leave ‘reviews’. Having purchased so many items I have gone back and checked my reviews on some items which have now ‘disappeared’. I have spoken to staff and even called their technical line and they can’t work out why 5his happening and they have also told me they have never heard of this ‘issue’ before which, I might add is rubbish as I’ve been on forums and there are plenty of people around th3 world having the same problem!”

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Posted 7 years ago

“we love to order from Amazon. fast delivery, high quality products”

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Posted 7 years ago

“Very good product was delivered in time”

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Posted 7 years ago

“Use Amazon a lot,and if I have ever (which is rare)problem it has been dealt with professionally & promptly.”

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Posted 7 years ago

“Thank you, I am happy that I am able to spend this amount on my needs”

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Posted 7 years ago

“It really annoys me how Amazon purchases always default to be Amazon Prime leaving you to hunt around for the small opt-out icon. It is very misleading and should NOT be allowed.”

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Posted 7 years ago

“Good, fast service and I received my purchase in safe packaging. Overall, I'm happy with the service and would buy from the website again.”

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Posted 7 years ago

“Always deliver and product always as stated”

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Posted 7 years ago

“Fantastic prices and ultra fast delivery.”

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Posted 7 years ago

“fast delivery, good prices, items in stock, fast enquiry response”

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Posted 7 years ago

“Can't fault Amazon in terms of customer experience and satisfaction. Occasionally deliveries go wrong, or incorrect information is given, or to purchased or not of a great quality, us stock is not available, but I am a regular user and the range and the prices are great, as well as the convenience. I tend to enjoy shopping on Amazon.”

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Posted 7 years ago

“Amazon continuously makes me happy, I always get great deals and earn points while just sitting at home. I will always have amazon on the top of my list for a place to shop.”

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Posted 7 years ago

“Fast free shipping and always have what I need”

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Posted 7 years ago

“Great service! I started with Amazon Prime several years ago after being recommended by a friend. I have never looked back, fast delivery and always as described. Thanks for the service.”

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Posted 7 years ago

“Very well priced seems to be cheaper than everywhere else I've looked for certain things. Delivery is always fast and if there's a problem Amazon are very quick to resolve it. Prime membership is definitely worth having as it's free next day delivery and also the Amazon fire tv package is great value for money”

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Posted 7 years ago

“Just a great way to shop. Just click buy. Always comes on time never damaged... NO HASSLE”

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Posted 7 years ago

“Ho avuto un problema con un prodotto acquistato da loro.Prodotto reso.La cosa strana ma in bene è che la sostituzione è arrivata prima che io spedissi indietro il reso.Serietà”

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Posted 7 years ago

“Products ship when they say, get delivered and even have a picture so I know it's really there!”

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Posted 7 years ago

Amazon is rated 4.5 based on 1,435 reviews