“It's ok. It's good for prices but only downfall be careful of what you are purchasing as if you decide after receiving your order that the product is not right for you then you will be responsible for the return costs of the product. Should really offer free returns especially if the product is causing discomfort to the customer, we cannot know what the product will be like in person from a picture.”
Dear Glennis
We are sorry to hear of your disappointment with the dog kennel purchased from our company
As we cannot retrieve previous communications about the issue with your product we will contact you to assist with a suitable resolution.
We sincerely apologise for the inconvenience caused.
Kind regards
The After-Sales Team
“I'm ok with DIY but this was very very hard to put together. Can't make out which way round the bit go in the handbook. The video was essential but even then it showed more of the sweaty hands of the installer than it did of the parts and how they went together. Bit worried how secure this will be since I wonder if the doors could easily be pushed through.”
