“I’m yet to receive my items.
Also 4 days after I ordered I made contact to find out when my order would be dispatched and was told that no one had been to the other warehouse to collect the items to be dispatched.”
“No one answered the phone for three days. Still haven’t been able to talk to anyone… I bought a field ready bow kit, which they posted very swiftly (awesome).”
“I have ordered the NEGRINI economy recurve case. the date of order was 30/3/21.
and received the case on the 27/4/21. which about a month delay. their was a phone call from me side to ask about the order, I got a vague explanation for the delay.
however the case is a good product and fit for purpose.”
“Seeing as you asked for this review , I'll be honest, I wasn't very happy upon inspecting the new samick sage. The bow seems to function just fine but the timber looks like it was damaged during assembly. Its timber has distortions on it from what looks like poor craftsmanship, and it made me question its integrity. I think it is strong enough, but if I saw this on the shelf in a shop I would definitely not take my chances. I'm happy to send photos if you are wanting to replace the riser? It's just the riser that has the imperfections. Thanks.”
“Sorry but the range finder I purchased form u not to long ago has let me down in the field im very unhappy with the purchase,I didn't even use the bloody thing and on my first hunt the batteries went dead and were irreplaceable! Some kind of weird battery and no charger!!!!! I'm so unset with my purchase it's making me angry sending u guys a email!!!!!!!!!!!!!!”
“I was told that I had to order another product because it wasn't even though it said it was in stock. I then left it as I was choosing what else to get as I was given a credit and then my package arrived in the mail. Not good communication or advertising. I think it is a great site and will purchase again but if the same things happens after that I will not be. Thank you”
“Super quick delivery and awesome bow. I would recommend the following.. being new to archery I have no idea. I contacted your office and the staff were very unhelpful and became frustrated with my questions. There was an expectation that I know everything. This nearly turned me off purchasing from apex. Also I purchased a bow stringer to ensure the warranty was valid. It would be helpful if apex had videos on your website to show how to assemble bow and use bow stringer. If you already do, I couldn’t find it. Maybe make a link on your site for assembly items..”
“I bought a Ridgeline Sable Airflow Bush Hat with a price tag on it saying $29.95. When I came home I noticed I had been charged $39.95. Went back to the store just to be told it was the correct price and the price showing was the NZ$ price as the product came from NZ. When I questioned why they had not put an AU$ price on it they replied "we have been too busy". So converting a price from NZ$ to AU$ means they just add 33% is just not right. Not in a hurry to go back to that shop.”
“Served in a rush (I know it was about closing time on Saturday but I was well aware of the time and all the payment and all were done before 3:00 PM)
The person who gave me the kit at the counter, tried to put in arrows that had damaged vanes. So I had to ask for the new ones. As I was after 40lbs bow, first I was told it's not in stock, then the guy said he will check it out at the back twice and came back to go for 35lbs or 45 lbs as 40lbs was not in stock.
Later I was asked which kit I was interested in, when I said I am after premium kit the guy changed the store. He said I will go find again and he came back saying he is happy to put on limbs of right handed 40lbs bow. If there was this option, why all this stock stories (I checked on the website earlier for left hander 40lbs which was in stock).
I got what I wanted at last but didn't feel like I was welcomed to the store initially. (I think the guy who served me thought I was not there to buy but just explore)”
“My first time shopping with Apex and waited a while for my parcel, understanding that there are covid delays, I ended up with a wrong order. I ended up keeping the item as I needed a bow release and couldn’t wait another few weeks for the correct item.”
“Accused of breaking the string , bad email and phone responses , but did in the end send us a new string for the bow
Highly unlikely we will order again”
