“Bought a "Apple tv 4k" from Apple Store at Woodlands Mall on June 20, 2024
when we came home found HDMi cable was missing, and the sales associate did not mentioned any about HDMi cable that we need to purchase, does not come the device. If sales associate would have mentioned we would have bought there instantly”
“I've had it up to here with this pathetic excuse for customer service! Over 20 days and still no sign of the CHARGING PORT for my MacBook M1 Air. They keep stringing me along with emails and calls, promising just one more day, then another! Apple's service is a joke, and I wouldn't recommend their products to my worst enemy!”
“At this point Apple is a joke! My family and I literally all have Apple products! I purchased and phone 11 pro max in 2019 along with the Apple + theft and loss protection plan. My son lost his 11 pro max and Iโve talked to I know 5+ people all for the โsenior managerโ to tell me that they canโt file a claim on my phone! So basically long story short! Theyโre a flipping scam!!!!”
“Have a problem with my iPhone 12 speaker turns out itโs a know fault so had an appointment booked with Apple today to be told Iโm 6months out of warranty so nothing they can do, I think this is shocking because itโs a known problem and they could help unless I paid ยฃ280 for a phone that isnโt worth that anymore what a let down”
“I remember when i had to divorce my ex wife because i was able to read the chat on her mobile phone with some guy she claimed was her cousin. She was always sending him my hard earned money and He kept asking about my 1 year old daughter in the chats calling her his baby, that got me really curius that i had to run a DNA test and found out the baby was not mine. I felt so betrayed and heartbroken, that was the worst time of my whole life. I will advice everybody to check that partner/fiance that you are currently in a relationship with so you can be sure that nobody is cheating or deceiving you. i surfed in the darkweb and hired a professional team of hackers called: ๐๐๐๐๐๐๐๐๐๐๐๐๐๐, they installed a program on my phone that gave me access to view every content on her phone and she never noticed her phone was been hacked. ๐๐๐ซ๐ ๐ข๐ฌ ๐ญ๐ก๐๐ข๐ซ ๐๐จ๐ง๐ญ๐๐๐ญ ๐ข๐ง๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง:
๐๐๐๐ฌ๐ข๐ญ๐: ๐ฐ๐ฐ๐ฐ.๐ก๐๐๐ค๐ข๐ง๐ ๐ฉ๐ซ๐จ๐ญ๐๐๐ฆ.๐ญ๐จ๐ฉ
๐๐ฆ๐๐ข๐ฅ: ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐@ ๐๐๐๐๐. ๐๐๐)
๐๐๐ฅ๐๐ ๐ซ๐๐ฆ: @๐ก๐๐๐ค๐ข๐ง๐ ๐ฉ๐ซ๐จ๐ญ๐๐๐ฆ๐๐๐ฌ๐ญ๐๐๐
๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ ๐จ๐ง๐ฅ๐ฒ +๐๐ย ๐๐๐๐ย ๐๐๐๐๐๐”
“Someone hacked my apple account and created a recovery key i never created. I contacted Apple a few times and was given no solutions and bounced around. I offered information to prove the phone was mine but fell on deaf ears. A day later, my mother calls and was told to provide proof of purchase. I walk in apple who would not tell me still i could provide proof of purchase. It wasnt until i brought it up then the Apple rep tells me that would be all they need and present it to a manager when i came back. I went to the phone store and was able to locate the purchase on my phone account myself and went back to apple and showed them while i was actively in my phone carrier account. I was then told that they would just submit the form online and i had to wait up to 7 days WHILE who ever hacked my account has my every location STILL. I have/had apple tags in my vehicle. For me to show apple ALL my info INCLUDING proof of purchase and still not delete my account Apple can and should be sued. I only put live chat because it does not give the option to also hit in person AND telephone when ive done all 3. Recovery key is being used against their customers and for the head rep tell me they dont have my location when they do is sad. It says it on my phone.”
“Iโm so tired of you guys just taking money from cards you are not authorized to take money from. This is ridiculous at this point. Iโm really thinking about going to android. You should not have to worry about a phone company stealing your money without permission. Iโm tired of APPLE!!!”
“Worst customer care. For a single issue of Find My, the call gets transferred to 3-4 people and that too calling 3 times but no help. Keeping the call on hold for 20 mins but not able to resolve the issue. Taking 2 days time but no response. If u donโt know how to resolve the issue then donโt keep those features”
“Forget product. This is the 1st company where I have seen literally pathetic management on ground level of sales. No management, HRs satisfying their ego, vendors from GT are sucking them for their sale. extremely poor condition I have seen of apple employees! The upper management - specifically Ms.Renuka Singh (ASM at Apple - Ahmedabad, Gujarat, India) is just ruling on the employees just for fun. Clearly not supporting the company as well as product.”
“i buy iPad 9th generation Wi-Fi... i forgot my password and my iPad is locked... i talked with center and they advice to submit the documents as per Apple guideline... I have submitted all the documents...but nothing i received from apple... finally they ask for Proof of ownership from reseller... I REQUESTED TO THE RESELLER and they provided me th proof ownership. and i send them, but still i am not getting anything for the activation of my iPad.
If you cannot do anything then why you are marketing, buy the product...all the document are there, i need this very badly , but i didn't get any support from Apple company and the management.
i am hoping that they will do the needful”
“I can't believe ๐ช ๐ข ๐ ๐ ๐ ๐ณ After 4 months going to 5 months I have yet to receive my apple cash money. I report them to the Better Business Bureau. It's consumers.com and still continue to try to get my money and nothing. Nothing just because I live in a hotel or I live. In a hotel to hotel then I don't have an actual address. That can't confirm to send me my check. But they could put it to my debit card. That's why I used to send my money to but because I no longer have an apple device and account. And they're being so the respectful rude and lick him to keep my money. I've shown them. I d's they don't care about I d's. They don't care about passports. They don't care of any legal federal document. Anybody could sell the check. You know, so what's the probi'm gonna have to go to small claims and they will have to pay for everything.”
“I am writing this post today to express my absolute disgust for Apple and its brand of overpriced - designed to break- products. I have taken my business elsewhere and plan to never return to apple ever again. It is clear that apple is completely consumed by greed at this point and it does not take a person long to see why. In short, the quality has plummeted while the price has soared. Apple Laptops/iPads have a lifespan of about 2-3 years. Apple does not hide this from you either. This is most apparent in the battery life which they explain lasts 2-3 years (IF WELL MAINTAINED!). The repairs or replacements for these computers are expensive. Think about this reality: you drop 2000$ + tax on a laptop. In 2-3 years you are already going to have to replace the battery which costs anywhere between 400-800$ which is entirely not worth it, so youโre forced into a dilemma: you either pay the 400-800$ for repair for a computer that, in my opinion, is still relatively new (2-3 years is not old) or you drop another 2000$ on another garbage apple computer and allow them to continue sucking your wallet dry until you wake up and realize that their products are garbage and there are WAY BETTER products out there for cheaper. PEOPLE, you are being taken advantage of! If you value your hard earned cash, wake up and realize that apple has designed a system where they have purposefully created cheaper products that break faster so that they can get you to continuously keep buying new apple products. There was a time when apple computers lasted 10 + years, (remember that white plastic laptop from the early 2000โs?) Now they break in 2-3 years. The good old days of quality Apple products is gone and gone with it should be your business and hard earned cash. Let these greedy Capitalist devils earn the business we give them.”
“Apple users in the USA MUST HAVE THE RIGHT WHEN UPDATING their iPhones to choose between iPhones with e SIM-only OR iPhones with ESIM plus slot physical SIM PLEASE”
“very poor quality customer service no compensation fro you due to poor quality service
very poor quality customer service, they dont take any complaint never reply to any email. do not expect anything if apple made any mistake. customer service provide wrong information they dont accept any mistake they make or compensate you for any loss due to the poor quality service they providing they make their own rules and regulation dont care about the customers act like big bully”
“I am so fed up with Apple and their horrible customer service. For phones that cost as much as Iphones do, they shouldn't have as many issues with updating the IOS. I recently had an issue with my Iphone 11 that got stuck in a reboot loop. I tried to update the IOS via Itunes and it still would not work. Apple customer support said the only solution is just to wipe a phone of any and all data and restore it. I was told time and again I would lost any data that wasn't backed up via Icloud and there was nothing more they could do to help. I had to bring the phone to a cellphone service repair place and they were able to easily/quickly get it out of a reboot loop and back to the home screen with all my data intact. Now I'm trying to update to the most recent IOS and having issues with it installing (even though I have space on the phone) and again I'm being told by Apple customer service the only thing to do is restore the phone and start over. It's incredibly frustrating that they literally have no way to help customers aside from constantly having to restore your phone and lose data because of their buggy IOS updates. Apple customer service is so incredibly unhelpful via chat, phone, or in-person as they literally just reguritate the information that's posted to their website. It's infuriating and honestly this will be my last Iphone I ever purchase.”
