“They sold me Macbook Pro M3 2023 With 8Gb Which is brand new bought from Apple store. It is performing like $300 Generic Windows Laptop. Do not buy Stay Away from Apple I even contacted to support they said we can't Do anything And The Device Is ( Under Warranty )”
“I bought an iPad Air 5th generation with the M1 chip January 2023. Then the unit's screen started flickering end of January 2024 and now it freezes up. I went to the Apple store, the best they could do was to exchange the unit for another one with a 580$ discount. Basically they said, No Apple Care, bad luck. When a 1000$ unit only lasts 16 months shame on them. I really like the Apple eco system, so much that I switched to a MacBook Pro from Windows and was thinking of buying an iPhone 16, but why? when their products are no better than any other computer companies. Basically with Apple Care their subliminally saying the quality of our products are not that great, insure yourself against this.”
“Apple has gone down the drain in my opinion. They’ve turned into money hogs that care nothing about your interests or lifestyle. I can’t even download my usual FREE apps anymore and my phone is slower than ever. I’ve had this phone for three years and wish I could have chosen a better company. Not only are they popping out more expensive devices that give us no use other then to feel poor and helpless. They’ve let thousands of users down with their greedy behavior.”
“My daughter bought apple headphone, she paid $600 including tax … one year Bluetooth start not connecting anymore, she took to Apple Store, customer service told her she have to $300 for shipping & might cost another $300 fixing it !! One year only !! Don’t waists your money buy Sony headphones, long life & works forever!”
“First, I scheduled an appointment for the replacement of the battery on my iPhone X with Best Buy, supposedly an Apple authorized service provider. Best Buy informed me that they did not have the battery in stock and to schedule an appointment with the Apple Store 10 miles from my home. I opened a work order on-line with Apple and indicated in the work order the purpose of service was to replace an iPhone 10 battery. Upon arriving at the Apple Store, they checked my phone and agreed that I should replace my battery. However, they did not have the battery in stock and would need to order one, told me I needed to come back in a few days. Why didn't they tell me that they didn't have a battery is stock when I opened the work order or prior to my schedule appointment. Apparently, Apple does not respect my time or the expense to travel to and from their store. You would think that a technology company would have the tools to review service requests and take the appropriate action rather than inconveniencing their customers. This will be my last iPhone and I have lost all respect for Apple.”
“Apple customer service is disgusting, they recovery time is ridiculous even if you have access to the phone and the number to receive messages and codes they show no remorse because it’s not their phone or any products that needs to be fix. I pray they whole system crash so they will loose millions of dollars.”
“I have had iPhones for 14 years. I used to have iTUnes, but I lost hundreds of dollars when my computer crashed and Apple never gave my music back. I was younger and naive. Now I know better what to expect. My girlfriends often had Android phones and they sucked, so I have stuck with iPHone. I don't consider it a good company, though.”
“Apple is a prejudice company. They suspend my Apple Pay because I’m a legal cannabis business owner. No suspicious activity just one bill payment a month for two years. I sold cannabis businesses 2month prior to Apple closing cash card. But due to there prejudice actions of being too coward to talk to me on the phone and tell me. They didn’t know cannabis was closed. Customer service is a bunch of smart mouthed millennials no clue how to help you. Can’t speak to a supervisor. Good bye Apple. BEWARE. THIS PROVES APPLE IS MONITORING YOUR SPENDING, EMPLOYMENT RECORDS, PRIVACY AND ANYTHING ELSE TO TRY AND HURT YOU. BAD COMPANY PRACTICES. STAY OUT OUR PERSONAL AND PRIVATE INFORMATION. THIS IS WHY CHINA MAKES IPHONE. APPLE IS AMERICAN TRAITORS GO TO CHINA WHERE YOU BELONG”
“I've had it up to here with this pathetic excuse for customer service! Over 20 days and still no sign of the CHARGING PORT for my MacBook M1 Air. They keep stringing me along with emails and calls, promising just one more day, then another! Apple's service is a joke, and I wouldn't recommend their products to my worst enemy!”
“At this point Apple is a joke! My family and I literally all have Apple products! I purchased and phone 11 pro max in 2019 along with the Apple + theft and loss protection plan. My son lost his 11 pro max and I’ve talked to I know 5+ people all for the “senior manager” to tell me that they can’t file a claim on my phone! So basically long story short! They’re a flipping scam!!!!”
“I’m so tired of you guys just taking money from cards you are not authorized to take money from. This is ridiculous at this point. I’m really thinking about going to android. You should not have to worry about a phone company stealing your money without permission. I’m tired of APPLE!!!”
“Worst customer care. For a single issue of Find My, the call gets transferred to 3-4 people and that too calling 3 times but no help. Keeping the call on hold for 20 mins but not able to resolve the issue. Taking 2 days time but no response. If u don’t know how to resolve the issue then don’t keep those features”
“Forget product. This is the 1st company where I have seen literally pathetic management on ground level of sales. No management, HRs satisfying their ego, vendors from GT are sucking them for their sale. extremely poor condition I have seen of apple employees! The upper management - specifically Ms.Renuka Singh (ASM at Apple - Ahmedabad, Gujarat, India) is just ruling on the employees just for fun. Clearly not supporting the company as well as product.”
“i buy iPad 9th generation Wi-Fi... i forgot my password and my iPad is locked... i talked with center and they advice to submit the documents as per Apple guideline... I have submitted all the documents...but nothing i received from apple... finally they ask for Proof of ownership from reseller... I REQUESTED TO THE RESELLER and they provided me th proof ownership. and i send them, but still i am not getting anything for the activation of my iPad.
If you cannot do anything then why you are marketing, buy the product...all the document are there, i need this very badly , but i didn't get any support from Apple company and the management.
i am hoping that they will do the needful”
“I can't believe 😪 😢 💔 😔 😕 😳 After 4 months going to 5 months I have yet to receive my apple cash money. I report them to the Better Business Bureau. It's consumers.com and still continue to try to get my money and nothing. Nothing just because I live in a hotel or I live. In a hotel to hotel then I don't have an actual address. That can't confirm to send me my check. But they could put it to my debit card. That's why I used to send my money to but because I no longer have an apple device and account. And they're being so the respectful rude and lick him to keep my money. I've shown them. I d's they don't care about I d's. They don't care about passports. They don't care of any legal federal document. Anybody could sell the check. You know, so what's the probi'm gonna have to go to small claims and they will have to pay for everything.”
“I am writing this post today to express my absolute disgust for Apple and its brand of overpriced - designed to break- products. I have taken my business elsewhere and plan to never return to apple ever again. It is clear that apple is completely consumed by greed at this point and it does not take a person long to see why. In short, the quality has plummeted while the price has soared. Apple Laptops/iPads have a lifespan of about 2-3 years. Apple does not hide this from you either. This is most apparent in the battery life which they explain lasts 2-3 years (IF WELL MAINTAINED!). The repairs or replacements for these computers are expensive. Think about this reality: you drop 2000$ + tax on a laptop. In 2-3 years you are already going to have to replace the battery which costs anywhere between 400-800$ which is entirely not worth it, so you’re forced into a dilemma: you either pay the 400-800$ for repair for a computer that, in my opinion, is still relatively new (2-3 years is not old) or you drop another 2000$ on another garbage apple computer and allow them to continue sucking your wallet dry until you wake up and realize that their products are garbage and there are WAY BETTER products out there for cheaper. PEOPLE, you are being taken advantage of! If you value your hard earned cash, wake up and realize that apple has designed a system where they have purposefully created cheaper products that break faster so that they can get you to continuously keep buying new apple products. There was a time when apple computers lasted 10 + years, (remember that white plastic laptop from the early 2000’s?) Now they break in 2-3 years. The good old days of quality Apple products is gone and gone with it should be your business and hard earned cash. Let these greedy Capitalist devils earn the business we give them.”
“Apple users in the USA MUST HAVE THE RIGHT WHEN UPDATING their iPhones to choose between iPhones with e SIM-only OR iPhones with ESIM plus slot physical SIM PLEASE”
“very poor quality customer service no compensation fro you due to poor quality service
very poor quality customer service, they dont take any complaint never reply to any email. do not expect anything if apple made any mistake. customer service provide wrong information they dont accept any mistake they make or compensate you for any loss due to the poor quality service they providing they make their own rules and regulation dont care about the customers act like big bully”
