“While working security at the APPLE MAIN PLACE store in Naperville, I’ve observed APPLE SR. MANAGER, GARY LITTLE, treat certain customers unfairly. He falsely accused an elderly Indiann customer of stealing an Apple display watch, in an incident which took place between September-October 2024. Other Apple employees were witnesses to the false accusations. The customer threatened to make a complaint against him for the accusations. He told the customer and his family to leave the store after the customer threatened to make a complaint. He told me not to write an incident report about this incident
He ultimately defamed me to my employer, tortiously interfered with my employment contract, and caused both my employer and Apple, Inc. to violate Title VII of Civil Rights Act of 1964. I am in process of making a complaint to the NAACP, U.S. EEOC, Rainbow PUSH Coalition, and every source I find so they can do an internal investigation on GARY LITTLE, and so I can get back the income I lost from him causing me to be permanently removed from all of Apple, Inc.’s contracted sites, out of retaliation in a separate incident. I was trying to help a customer with information to apples customer support team so the customer could make a legal complaint against him since the customer did not think he was being treated fairly. I was a witness to the unfair treatments.”
“I bought a new iPhone 13 in December 2024.from BestBuy Grand Forks, not Dakota. The phone started heating up, made some buzzing sound and also freezes from time to time sometimes I cannot power off. Just freezes.
Spoke with Apple Support representatives and supervisor told to take to Best Buy from where I bought the phone from.
to get it checked up and to get another they refused to help or diagnose the phone.
They said it was not the problem that I should talk to an Apple Support customer service horrible customer service.
The staffs were rude unattended and didn’t care didn’t even bother to help me And ignored me in fact at Best Buy, Grand Forks
I highly recommend people to avoid Best Buy grand folks for their horrible customer service. 1* One star, (rude, unresponsive i negative attitude anddid not care. They said it was Apple‘s problem, not their problem. Even though I had AppleCare.
AppleCare+
AppleCare+ gives you technical support and hardware protection, including accidental damage, as often as you need.
There are 18 days remaining to add AppleCare+ coverage for this iPhone.
Call up Apple Support said kyra apple support rep said she would take care and said they would replace my phone give me a new phone, she hung up and said she would call me later, but I did not receive a call from her, just she sent me an email said she would call me back but I did not receive any response from her. I have called.
I have sent three emails and I’ve tried to get in touch with Apple Support but they are not able to connect me with Kyra. I just don’t know what’s going on,and they would but they hung up,
Call up Apple Support rep next day got another instruction was not helpful. Ask me to pay $684.20 problem not solved.
Spoke with the second representative from Apple Support was not helpful.
Ask to speak with a manager, they refuse to give me one and said they said I have to speak with them, but they were not able to resolve the problem.
Spoke with a third representative from Apple Support still no response they are not willing to take responsibility and make excuses.
I asked to speak with to a manager and they refused to connect me with a manager.
I wanted to file a grievance complaint with Apple but I have no contact number to directly call???
Do not buy iPhone from Apple. Customer service sucks.
I am looking to file a grievance complaint against customer service. I am stuck with a phone. I paid almost $600. It’s been 1half months and it’s not working properly.
Beware Apple Support customer service is not not helpful when there is a dispute
It has been very stressful, frustrating and has caused me stress. I have no answer I need help. Who do I speak to? I don’t know to resolve this problem.
Is there a phone contact to reach a manager to file a grievance.
All I needed Apple to replace this defect phone and get me another phone I have paid for , instead they asked me for more money to hold $682. 47 as a holding fee + mailing fees 31.32 they asked for my debit card for the feesso that they could get access to it .i don’t feel giving my hard earned money.
Apple will be held accountable for any damages or bodily injury caused by the iPhone 13, if it explodes or catches on fire an Apple will be held responsible.
MyiPhone 13 freezes, gets hot, freezes,sometimes i can’t shut it Off even I press ‘Power off’.
Apple will be held responsible.
I just don’t know who and how to get in contact with them. They refuse to give me any manager or to file a grievance with a manager personally, someone help me.
Is there a direct number for A Manager to file a”
“To purchase my IPad Air cost 800.00 plus tax 3 years ago, and $230 is all you give for trade in? Are you a car dealership? What a rip off! Your new products cost 1000.00+. Not ever purchasing again. I’m going to change everything. Not worth the battery loss, which Apple initiates? At least that’s how it appears. You’ve lost another customer. Good luck with the email address I gave you. I never use it, and won’t see it.”
“I HATE APPLE!!!! My Samsung cellphone died, so I purchased an IPhone then the nightmare began. First, I couldn't find my Apple ID since it had been years since last use. I tried everything to find it, but it required a code sent to my Samsung cellphone which was dead. I even tried setting up a new account, but again it wanted me to confirm, not with my email, but with my cellphone. After days of searching, I finally found my Apple ID, but needed to change the password. In order to do that, I had to take my sim card out of my old cellphone and put it in my son's phone to get the confirmation code. Afterward, I attempted to log in to my Apple Account. It accepted my Apple ID with the new password, but required a confirmation ID sent to "my other IPhone". I don't have another IPhone. After more than a week of this circus, I finally bought another Samsung and said to heck with Apple! Why on Earth does Apple make it so hard to access and confirm accounts. There simply is no reason for the circular reasoning that keeps customers frustrated and moving on to another provider.”
“I honestly just don’t know how you can release an update that makes everything worse. Yet apple figures out a way to do it every time. It’s astonishing. Anyways, I went and got an android yesterday. Last straw for me. I’ll never buy anything apple again. I’m glad all I had from apple was that phone.”
“I've had my Samsung S22 ultra for a total of 5 days and will never switch back to apple- I had apple for the past 6 years and was fine with breaking the screen every 3 months, even with a decent case. Fine will the minor glitches, sh*t camera, and slow loading....until I realized my fiance had his phone for the entire 2 years we were together with no issues at all. I had the iPhone 13 btw....not only that, I have 6k pictures i have not been able to conveniently transfer. Apple continously makes things difficult when sending videos/ pictures to a Samsung (this is 100% apples doing), to transfer anything from your iPhone, etc. Most of the sh*t you never realize until you're already switching to Samsung. Not to mention Samsung earbuds have a gripping texture on their cas3 while IPhone is smooth as a babies bottom- I've lost 2 gen 1 airpods and 1 airpod pro due to them slipping out of my back pocket without realizing. Apple is a joke, grow up and get a samsung. I have reached out to customer support previously but what's the point anymore since they never fix anything”
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“Since I wouldn't mind administering legality myself, I wish I could challenge these deceitful individuals. I'm humbled by MADACOVI.CO and thank God for it as I reflect on what transpired. These deceitful individuals made no effort rather than kept emptying my Bitcoin wallet. They forced me to invest even after I didn't see any returns, and when I refused to do so any longer, their attention and persistent emails dwindled, which increased my level of skepticism. I was in danger of losing my mental stability and health, and I am aware of how frightening and confusing it can be to try to escape a fraudulent investment. What you need is a recovery team called MADACOVI.CO I had to find a solution quickly. Divine guidance made it possible for me to opt for MADACOVI.CO out of all of them. To recover it all, get in touch with this reputable recovery team right away at Email: M A D A C O V I . C O”
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“Why do Apple employ people who have no idea about the real world and the real people who use their phones,iPads and all other Mac products. The photo app has just got worse and worse over the years - obviously there are no photographers working at Apple. Come on Apple lift your game. You started out brilliant and in twenty years you have been in decline. I still love so many things about Apple - I have the watch, the iPad, the Mac Desktop and the MacBook Pro. Just stop trying to be toooo clever and employ someone who uses this equipment on a day to day level - please!”
“There is only one way to recover lost and stolen crypto and that is by contacting a recovery company. The best hiring company for recovery is lilo grace ,take it from someone who already got help from them and I am glad to tell you all that I successfully recovered my money from a scam after reaching out to them for help.just contact her Email:: lilo__grace __75_( @ )_gmail_._com )"or whatsapp:+1 ( 615 )-414-15-62”
“I moved to the UK for work a few years ago and changed my country. Now back in the US I’m unable to change it back because Apple says there are one or more subscriptions that need cancelling. Easy right?? Just cancel them and I’m good to go? Ah no nothing with Apple is that easy or convenient. Despite canceling my subscription’s and spending all my Apple money I figured I was working with a blank slate, WRONG! Despite following Apples own advice, I’m still unable to change countries and still unable to download a few crucial apps for work. I ended up hard resetting my phone just to be able to download two needed work related apps. C’mon Apple get your act together”
“Apple Sydney has Stolen $3500 from my account and apple don't care, wont do anything
they used a stolen card, with no checking.
I don't own anything Apple and never have. Looking at the transactions it is clearly fraud the way it was done.
I don't use this card online
I reported it to apple within 48hrs of the transaction, got a case number, and was told this is happening a lot, there should be no problem getting a refund.
Yet Apple rejected the claim within 24 hrs, I had to ring them to find out, as they didn't even have the decency to email us.
They would not give a reason, just the case was closed. Bad luck, Kim the manager told me she had no manager in Apple higher than her - LIAR
I then contacted Apple Sydney who were nice, but they advised as it was done online, and they couldn't help.
Its in the hands of the banks, who advised it is clearly fraud. I will contact any other government dept. who will pursue Apple for the fraudulent behaviour.
Shame on you Apple”
“I purchased a new iPhone 16 Pro Max, and needless to say $1500 plus, and a brand new phone that I love has had glitches. I had sent a message on my Apple Support with no response today. I called Apple. Which they ran a test on the phone and couldn’t see anything wrong, and of course I financed the phone through. Apple, but in order to get a new phone, I had to have that amount in my bank account, I would purchase the phone out right.. so needless to say I’m pretty much stuck with the glitchy phone. I have been a loyal Apple customer spending thousands. Everything I have in my home is Apple…. I’ve never had one bad thing to say I’ve always praised Apple to my friends and always encouraged my android friends to come over to Apple. Today was extremely disappointing to me. This will be my last forever purchase -multi billion dollar company. and I would’ve mailed this phone back immediately. That was the topic at hand. I would have been at the UPS store as soon as I got the return box with the brand new replacement phone. I have to say my ex-husband purchased a phone for a few hundred dollars, just a simple phone that does everything that it needs to do but yet I spend a small fortune. I think it’s just really sad once I pay this phone off like I say, they will never be another Apple purchase and even buying anything I will not buy it from the Apple Store. I’m done.”
“Really pathetic experience with Apple Online store - I ordered a MacBook Pro with M4 Pro chip - they happily take your money and claim it will be delivered the following day - after that radio silence - you can track it using the useless Blue Dart tracker which goes round and round in circle - it is almost like they publish useless updates.
If you call them then no response after jumping through many hoops
Absolutely no comms whatsoever - no OTP, No Text Message, No email, No call, No Whatsapp - nothing.
Then after all this delay and no comms, I contact Apply online and they sound like a useless robot saying the same nonsense - we will come back to you - if you want refund you have to jump through multiple steps to request a refund and it will take 5 - 7 business days! (which is two weeks),
So be very very very careful before you spend lakhs (my order was INR 2 lakhs) on Apple's absolutely dreadful Online store”
“WORST EXPERIENCE - 2 MONTHS - NO RESOLUTION
I have had the most horrific experience with the online / phone Apple support team. 2 months, no resolutions, I still don't have a working apple ID, have a solution for how to transfer my data or how to set up a new apple ID. I've invested over 15hrs of my own time and over 1/2 dozen calls and many emails trying to solve this with no success. Apple locked my Apple ID WITHOUT any warning, or any explanation of what I did wrong, which has resulted in the most extreme inconvenience. No access to the app store, apps shutting down as I can't update, no access to iMessage, voice messages, Apple PAY, iCloud and more. A warning would have saved all of this havoc and saved the reputation of Apple - BE KINDER APPLE. DO BETTER. TREAT CUSTOMERS LIKE HUMANS, NOT A PIECE OF PAPER WITH TERMS AND CONDITIONS. I'm a human with a heart and I'VE BEEN TREATED LIKE A CRIMINAL. This is the most painful situation where Apple only sees black and white and is not willing to look at case by case and treat customers like humans. This was innocent & not ill intended - I literally don't know what I did. Apple doesn't care enough to educate customers or help. I'm going to lose 2500 contacts, 8000 photos, 500 notes, 100 voice memos +++ more. I've PAID for years of Apple iCloud storage where ALL OF THIS IS BACKED UP TO, which has also been locked, hence why I'll lose everything. No access to talk to anyone with any authority. I now rank Apple as 0/5. I still have no solution. The online / phone has blocked the option of me making a genius bar appointment via phone - so more INCONVENIENCE to me, the customer, as I now need to use my time (approx. 1hr round trip) to book an appointment in person. I'm saddened that a company that treats people this poorly has this much power and monopoly. I was genuinely kind, patient, trusting and amicable for a VERY LONG TIME, trusting that a company like apple would provide a solution. After 2 months I'm at the end of my tether and this is creating significant stress to endure on top of all the practical inconvenience & 15-20+ hours of my time lost trying to rectify this.”
“You put money on your Apple Card, and Apple just go in your account and take your money bad business Apple you don’t just go account and just take their money just because it’s sitting there refund my money back!!!!!☹️☹️☹️☹️”
“Never again will I buy an apple product. The service and the product is below standard. I bought a new iPhone, used my old Apple ID password one time and haven’t been able to use it again. It has taken me 7 days plus to recover my account so I can change my password and I’m still waiting and they refuse to help me to resolve this. The give me some nonsense about security, It’s beyond frustrating.”
