Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,308 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the customer service. I got calls from Customer Service Team promptly to inform us of the purchase and delivery expectations. The delivery team was also excellent. They texted me as well as give me a call 10 mins before arrival. Only criticism is the refusal to take the boxes away. I am left with rubbish to get rid off. Would be fantastic if the boxes gets taken too along with my old machine”

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Posted 2 years ago

“Damaged good delivered and was replaced speedily.”

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Posted 2 years ago

“Why did we have to call to be told the goods had not arrived? The delivery service should have let us know. Sorry, four stars.”

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Posted 2 years ago

“Good tracking delivery link but it had be rescheduled for delivery”

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Posted 2 years ago

“Hi there I haven’t received email with the purchase invoice after I have payed the full price? I have asked the delivery around the middle of November”

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Posted 2 years ago

“Arrived on the correct day. Product in good working condition. All good. I've bought the same model before and the quality is ok. It is a basic hotplate that does the job. Reasonably priced.”

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Posted 2 years ago

“Is a great machine but the start push button has broken already, but we can still use machine”

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Posted 2 years ago

“Friendly delivery staff, but the delivery service should extend to unpacking and removal of packing materials. My last whitegoods purchase was a fridge. They delivered and unpacked the fridge, and then removed the packing materials. Please also review your removal of old whitegoods policy. A disconnected freestanding stove is no different from a fridge. There is no discernible logic behind free removal of the old fridge but I had to pay extra for the removal of the old freestanding stove which has been disconnected.”

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Posted 2 years ago

“At first I was very pleased with fast delivery,but the washing machine would not function. So Samsung sent a technician. The washing machine is working. The Driver's that delivered it were fantastic and very professional”

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Posted 2 years ago

“Order and delivery were easy and prompt. However the so-called "installation and removal" was lacking. The old machines were removed, but all the boxing and packaging were not taken. This seems odd for an "installation and removal" service. The installers managed to loosen all the plastic plumbing when connecting the washer drain to the laundry sink drain pipes. This flooded the laundry floor on first use. I believe I have rectified the leaks by tightening all the plastic drain fittings, including the newly installed drain host and camp for the new washer. Obviously the plumbing was never tested by the installers for leeks. It can only be the installer's work that loosened the fittings as we have had no problem with leaks before the removal of the old machine by your staff. Sincerely, Mark.”

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Posted 2 years ago

“Good the delivery arrived and pleasant person, the App didn’t work to show how far away or when delivery for within the state, only Vic arrival date. Txt came but I couldn’t drop all day commitments to wait. Approximate time in the txt would have helped. This was a point of stress in the traffic to get home.”

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Posted 2 years ago

“Excellent service but you need to get another courier their service shocking”

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Posted 2 years ago

“The price was great and only took a week to be delivered to our rural town. Delivery charge was reasonable so very happy with my purchase and will definitely use you again.”

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Posted 2 years ago

“Bought 10kg LG Top Loader washing machine online. Product and service was good. Would have been better if the huge box left behind was taken by delivery guys.”

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Posted 2 years ago

“my purchase was a good online process with quick delivery.”

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Posted 2 years ago

“Appliance Central's ordering and delivery were very smooth and fast. Good price too! We will take a while to learn all the tricks. The buttons are hard to push and sometimes the whole microwave moves when you push a button! It would be better if the buttons were back-lit especially for people with vision problems. The range of options available is very large and sometimes they contradict one another. The manual is very detailed. Practice will make it easier hopefully.”

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Posted 2 years ago

“I’m pleased to received the parcel promptly, it only takes a few days after my order was placed.”

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Posted 2 years ago

“Great price; package arrived unscathed. One star removed for LG G2 shipping with the wrong mount. I used my old mount, but this is irrelevant since the Flush mount is meant to ship with the TV as per LG’s terms.”

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Posted 2 years ago

“Delivery staff rude and careless.”

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Posted 2 years ago

“Good value for money”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,308 reviews