Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 11,355 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,355 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

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“Absolutely hopeless. Ordered an item for a Christmas present. Originally I put in my address for delivery however I needed to change the address. In the order confirmation email, it states for any changes, please contact them. I did. I wrote an email stating that the address needed to be changed. I did not get a reply so I called them (Appliance Central) the next day. The order had not been shipped and the staff member i spoke with, verified the change of address, read it back to me from the email and mentioned they use Hunter Express for the delivery area. 3 days for Christmas, my order arrives at the original address. Yep, they did not change it. Again I call them and they said they will have the item redirect to the correct address. Mind you, I had to pay $60 for the redirection. On the 2nd of January, I get an email saying that the item has been delivered. No it wasnt! Aramex returned the item to the store. Again I call Appliance Central. I was spun some rubbish story about how they had submitted the redirection but armarex had not followed through. I say a rubbish story asI called armarex to check what was going on and they said they had not heard from myself for the redirection. I mentioned that the store had redirected it and they said they they did not. Now, I get a new update on the same day, 2nd of January saying they the package has been dispatched. Yep. This was an email containing a link to track the item with aramex. aramex? They said on the phone you use Hunter Express for area. After checking, it is even listed on their website! It is ow the 5th of January and the item has still not been collected from the store. Tracking says that the item is not ready for collection. People, please, stay away from this place. They are absolutely hopeless. I will also add, the when you call, they deny that you spoke with them or other staff. They all say, no it was not me you spoke with. Items may be cheaper here but it will cost you in the end run. You have been warned! I will never, EVER use this place again.”

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Posted 2 years ago

“The customer service was terrific, however we had to pay geeks are us to tune the TV in for us, not Appliance Central problem though. This cost us more money.”

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Posted 2 years ago

“Highly recommended. Good price, delivered on time. Very happy with my purchase.”

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Posted 2 years ago

“The sale was made easy and fast. The delivery was was also good but let down by the delivery person leaving the TV outside the house without even so much as a knock on the door.”

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Posted 2 years ago

“Delivered as committed”

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Posted 2 years ago

“Easy to order, arrived as described, delivered to the door.”

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Posted 2 years ago

“Very good service from order to delivery. Would definitely recommend to others.”

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Posted 2 years ago

“The appliance arrived on December 23rd, We we're glad to get it.However it was dumped inside the front door of our apartment block.The driver disappeared before I could give him the old microwave Not a hanging offence but disappointing.”

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Posted 2 years ago

“I got a faulty 75 inch TV for new years eve. Repair process is horrible.”

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Posted 2 years ago

“Excellent selection of products, very good competitive pricing and a professional delivery service that kept me up to date on the status of my impending delivery of goods. 10/10.”

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Posted 2 years ago

“Fridge was as described, communications were very good, delivery on time and pick of old fridge all included”

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Posted 2 years ago

“Excellent service, best price, quick and efficient service. Could not be happier.”

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Posted 2 years ago

“Best price, delivered in 2 day Christmas week , the guys carried it up the stairs nit just to the door”

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Posted 2 years ago

“Great value product delivery was super fast also around Christmas period.. definitely 5 stars”

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Posted 2 years ago

“Great service all round. The only thing for me that would give you a 5 star rating is if they took the cardboard box the items came in away would have been GREATER!!!!!”

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Posted 2 years ago

“The item to that was ordered and paid for on Dec 15 has still not been received. The poor service has been acknowledged after contacting seller for tracking, but until the item is received I cannot write a positive review”

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Posted 2 years ago

“Ordering was easy on line. My item arrived when I expected it too. Perfect.”

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Posted 2 years ago

“Great pricing and customer service - delivery included.”

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Posted 2 years ago

“Great value Good service”

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Posted 2 years ago

“Good price. Delivered on time.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 11,355 reviews