“Excellent service, I ordered my appliance on Sunday night & received it on Thursday ( FREE delivery) It looks awesome & I also got it at a great price, thanks guys I will definitely buy from you again.”
“Overall good, good price, good contact when you call the customer service.
Not very good for 2 reasons:
- I had to call the customer service to get a confirmation of the delivery. True however, it was between Xmas and New Year and probably a peak of activity. The call was great and solve swiftly.
- the delivery man was good, but as the fridge was used and the delivery a bit rushed, I get 2 minor damage in my new Kitchen and floor. Luckily I was helping him in the end as the damages could have been far worse. A bit sad and bitter.”
“Friendly staff, great selection of products, arrived at my home in Brisbane within 5 days from ordering. To order the same Tv from a competitors store in Brisbane would have take 10 days at the minimum to deliver the TV at a higher price. Will definitely use again.”
“1.The item delivered has one component missing.
2.The component subsequently replaced by manufacturer was sent with a wrong address, unit 306 instead off 307 and somehow redirected to a consignee news agency without any notice or call to the receiver who was only aware of this after raising an enquiry about the delay.
Whilst 1 and 2 above may well be the mfr.'s fault and the prompt response of your staff is actually commendable, a closer follow-up of actions taken to ensure subsequent due delivery of the good would be desirable.”
“At this time I am confused and disappointed with my new TV
There was no user manual included only a quick setup guide which was totally inadequate.your literature says “please refer to the troubleshooting guide at end of user manual”
As I don’t have one my TV is only partially set up
I don’t have all channels set up and am unable to connect both hdmi 1and 2 to my foxtel iq4 box
What exactly is hdmi(arc) I thought this new TV. Had 4 hdmi
Any assistance or a user manual would be appreciated by this 88 year old customer