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Arm or Ally Reviews

4.9 Rating 11,501 Reviews

98 %

of reviewers recommend Arm or Ally

Company Reviews

Product Reviews

4.9

Based on 11,501 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Arm or Ally 5 star review on 24th April 2024

Arm or Ally 5 star review on 21st April 2024

Arm or Ally 5 star review on 21st April 2024

Arm or Ally 5 star review on 21st April 2024

Arm or Ally 5 star review on 18th April 2024

Arm or Ally 5 star review on 16th April 2024

Arm or Ally 5 star review on 14th April 2024

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The buying and shipping was great, however, the shipping packaging has needs. The shipping box had a hole in it and the bag that contained the bullets had ripped open at some point. Out of the 1000 bullets ordered I only received approximately 250 bullets (by weight). The bullets do look good and I think they will load well.”

Posted 2 years ago

“The Hornady bullets and .223 brass were received in fine condition. I haven't had a chance to use them yet, but they look fine. I have problems with the .223 brass I ordered and I will review them seperately.”

Posted 2 years ago

“Staking could be better”

Posted 2 years ago

“Only problem is first order sent to wrong address. And second order was delayed by wrong shipping order or mix up by shipping company. Both orders arrived late.”

Posted 2 years ago

Hi Mark, I've reviewed your orders, and it looks as though you provided us with the incorrect address on at least 1 of your orders with us. In the future if you make a mistake on your address, simply email us and we'll make the correction before your item ships.

Posted 2 years ago

“Fast shipping. Poor packaging.”

Posted 2 years ago

Hi Jacob, sorry to see your package arrived damaged. These heavy boxes, nearly 42 lbs, sometimes take a beating but do their job to get the items to you entact. If you have an issue with missing or damaged items, simply retain all packaging and contact our customer support.

Posted 2 years ago

“The parts are from aero precision and are very nice and function perfectly. I received the dust cover only and was missing the forward assist. I was sent the forward assist later but the customer service is really slow. I waited 3 days for a response and then notified that they'll send it out. With the delayed response I received the forward assist 10 days after my original package arrived. I know mistakes happen and I would recommend armorally because they fixed their mistake, have good products and fair prices.”

Posted 2 years ago

“Shipping was fast. Barrel had a couple of scratches on the flutes when I pulled it out of the box.”

Posted 2 years ago

“Small issue with the slide I purchased. Returning it for review and adjustments.”

Posted 2 years ago

“Good spot for everything 2nd amendment.”

Posted 2 years ago

“I didnt get my p80 frame in black”

Posted 2 years ago

“FedEx screwed the pooch on this order. 8 days to travel 450 miles. Other than that they were what I ordered, polymer80 frames. Decent sale price of $89 but in my opinion still over priced for what they are.”

Posted 2 years ago

“This company is decent when it comes to their prices.”

Posted 2 years ago

“I still do not have all the parts to put the fun together. So yes I'm missing a few parts.”

Posted 2 years ago

“3 stars because the drum was defective..was a manufacturer error had to ship it to magpul last week but no direct error to AOA”

Posted 2 years ago

“Customer service says I need to contact manufacturer as this would fall under manufactures warranty, but bought firearm from Arm or Ally”

Posted 2 years ago

Brad, we received your email about the firearm jamming occasionally. As an online dealer for the firearm manufacturer, we handle the stocking, marketing, product questions, transfer, and shipping to your local FFL. Once a firearm is transferred to you from your local dealer it is considered used, and unable to be returned. We do not take firearms back for troubleshooting, and if there are issues with the workmanship or function of the firearm, the manufacturer's warranty covers you. Should you have any trouble getting a response or service from the manufacturer, we are here to help facilitate.

Posted 2 years ago

“Only recieved 1 mag., was vhsrged for 5a 5 pack .all else was fine.. just took a while...”

Posted 2 years ago

“I haven’t received a email saying that it was delivered from the post office or anybody”

Posted 2 years ago

“Not your fault that I have not received my order yet. I think it's being held for ransom at the Memphis TN post office. It has been there since June 8 and has still not been delivered. Maybe you could help from your end?”

Posted 2 years ago

“I resized the new brass because of lots of bent necks.”

Posted 2 years ago

“Fast shipping! Brass was short 3 pieces. I wrote them a reminder to err on side of customer. I did not ask for compensation, but they did credit my account 2 dollars. I guess that’s easier than sending me the last 3 pieces of brass. I’m not unhappy, just an attention to detail type person. Would have rather had the brass count right, but they didn’t offer me that. I would still buy from again.”

Posted 2 years ago

Hi Stephen, sorry about the short count. Normally we would have sent the remaining cases but we were out of stock on this brass this go around.

Posted 2 years ago

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Arm or Ally is rated 4.9 based on 11,501 reviews