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Artizan Coffee Company Reviews

4.6 Rating 1,910 Reviews

90 %

of reviewers recommend Artizan Coffee Company

Company Reviews

Product Reviews

4.6

Based on 1,910 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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Artizan Coffee Company 5 star review on 5th April 2024

Artizan Coffee Company 1 star review on 2nd November 2023

Artizan Coffee Company 1 star review on 2nd November 2023

Artizan Coffee Company 5 star review on 13th September 2023

Artizan Coffee Company 5 star review on 8th September 2023

Artizan Coffee Company 5 star review on 3rd August 2023

Artizan Coffee Company 5 star review on 29th May 2023

Rovanna Mullins

33

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coffee is delicious!!!”

Posted 2 years ago

“Great environmentally friendly option!”

Posted 2 years ago

“Only complaint was that I was told my grinder would be receiving on X date but didn't ship until that day. BUT problem was addressed right away and the coffee is amazing. Especially the Havana Club. Excellent service”

Posted 2 years ago

“I love that Artizan coffee is organic, however the flavor is not as strong as some other coffees I have tried in my machine.”

Posted 2 years ago

“Good Coffee,”

Posted 2 years ago

“I came here specifically for organic pods since Nespresso has very limited options. The website is easy to use and the pods shipped fairly quickly, but I did not like the hazelnut flavor at all. I liked the Heavenly Project espresso. I wish there was a pack that allowed you to try a variety of espresso flavors, the only one I saw included ristretto and lungo options which I didn't want.”

Posted 2 years ago

“Coffee is definitely tasty! The only issue that I had is the pods not fitting perfectly in the Nespresso machine so sometimes you need to make small adjustments and in some cases will waste a pod.”

Posted 2 years ago

“The flavors of coffee are amazing. We purchased 7 different kinds of coffee. Only thing I would like to mention is that the capsule for nespresso didn’t seem to work properly. Sometimes it worked okay and other times the espresso didn’t drip smoothly. I had to run the machine multiple times to get the coffee”

Posted 2 years ago

“good Cuban-style espresso beans and and ESE pods. The pods really up the level of an ESE-based espresso. Fast service.”

Posted 2 years ago

“I ordered 4 sleeves of "Nespresso" pods and according to the packing slip took 3 days to ship from date of order and 5 days USPS in transit from Miami to Sarasota! I can adjust to an 8 day lead time, although my Nespresso orders ship usually arrive within 3 days. All of the coffees are deilcious, with subtleties of flovor and aroma not found in the Nesprsso line...you guys get a A+ for coffee quality. However, one problem occured for us with the Brazil pods...4 out of the first 5 pods used were defective in the Nespresso machine...only a trickle of coffes came out...about 0.5 oz, before the machine stooped working...looking at the discarded pod, it appears the pod clogged up and would not allow the water to pass thorugh. This has not occured with any of the other pods so far...a bit disapponting. I will contact customer support. I will place another order with Artizan, becuase I believe in what the company is doing”

Posted 2 years ago

Chuck, Thank you for the excellent feedback and I am sorry to hear about the issue you had with the Brazil pods. Please do reach out to our customer support team. We will gladly replace those pods for you. Regards, Artizan Coffee Co. (800) 280-2698 hello@artizancoffee.com

Posted 2 years ago

“We get Artizan regularly and are very impressed with the service-oriented and highly knowledgeable employee, Hansel. He's a fine goodwill ambassador for Artizan. The only difficulty is that once the pods are out of the sleeve there's no way to tell what type they are. A number system would save ink and help identify the right type. What do you think? Otherwise, we enjoy the taste and appreciate that there's no metal/aluminum in the capsules. blessings for safety and great health to all the folks there. Jeff”

Posted 2 years ago

“Coffee quality is very good. Capsule shape and coffee amount inside however is not consistent and espresso is very different every time”

Posted 2 years ago

“I enjoy knowing that I am drinking flavorful coffee that is organic and sustainably produced. It just tastes better.”

Posted 2 years ago

“Looking to replace the Cuban style coffee that Nesspresso discontinued and my first replacement choice, Cafe Joe, is out of stock. Your cuban coffee is a little different, but I think I will be able to make the morning transition.”

Posted 2 years ago

Thanks for the review. Our Cuban-style coffee is roasted by the owner of the company who was born in Havana, Cuba. We hope you enjoy it!

Posted 2 years ago

“I am still getting used to the pods. I love the fact that they are biodegradable, organic and free trade. All a big plus, and why I did my research on this espresso. I have two suggestions (and this is why it gets a 4 instead of a 5). First, more than one of the lungo options have an old coffee after taste if you try to ice it and put it in the fridge overnight. Perhaps this is because it is fresher than the Italian espresso I usually buy. Second, many of the flavors I have tried do not have the typical boldness and rich flavor that I am used to. This was a bit disappointing, but I am going to try other options to see if I can find the right fit. Nespresso gives a large sample pack of espresso for every machine purchased. That’s helpful, and would help the customer find their perfect espresso.”

Posted 2 years ago

“I have been very satisfied with the coffee, but the delivery process tends to take longer than I would like.”

Posted 2 years ago

“Like their coffee. Not too many organic companies.”

Posted 2 years ago

“I wish the pods were color coded or had their origin printed on each one. When I place them in my display box ( out of their original box), I don’t know which one I’m drinking. They all look the same.”

Posted 2 years ago

“I was looking for an organic option to use in my Nespresso machine. The flavor is great, but the size of the pod is a little off and if you don't get it just right, it gets stuck in the machine. I will purchase more coffee, though.”

Posted 2 years ago

“The taste of the decaf coffee is good. I enjoy it. The delivery was swift. The packaging was completely biodegradable which I appreciate.”

Posted 2 years ago

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Artizan Coffee Company is rated 4.6 based on 1,910 reviews