Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,952 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

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English

“Great quality product fast shipping great pricing will definitely order again”

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Posted 3 years ago

“Crushed my Thanksgiving Turkey with my new grill toy”

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Posted 3 years ago

“Amazing! Shipped out ASAP and received in 2 days! Top quality fire pit, have not had a chance to use yet but it looks awesome and feels quality built!”

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Posted 3 years ago

“Awesome Product!!! Really sturdy and with the price.”

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Posted 3 years ago

“Item was shipped very quickly and is as described. Would buy from this company again.”

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Posted 3 years ago

“The Titan 10" Kamado is better quality than I thought. The only issue with shipping was the deflector plate arrived broken. Other than that the grill is really nice.”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“A solid addition to my outdoor cooking tools.”

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Posted 3 years ago

“easy setup”

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Posted 3 years ago

“This company sells quality products, and has super quick shipping.”

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Posted 3 years ago

“Shipped promptly and arrived as scheduled according to the tracking number. It is a solid product that functions and appears as it was described. Looking forward to many years of trouble-free use. I recommend the product.”

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Posted 3 years ago

“Good value”

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Posted 3 years ago

“I'm using it with Solo bonfire for hamburger and hotdogs. It's a great addition for my fire pit.”

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Posted 3 years ago

“Quick ship, well packed, great product!”

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Posted 3 years ago

“Great service and prompt delivery.”

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Posted 3 years ago

“I was very unpleased with the fire wood rack that I bought. I understand that it was a scratch and dent item, what I did not realize is that all of the nuts and bolts were missing as well as two support pieces. In the money that I saved I had to spend on the nuts and bolts. The rack was in bad shape, it looks like someone had it before and did a number on it to then return it. In all I got it up and have fire wood in it, I was just very unpleased with the item I received.”

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Posted 3 years ago

Hello Daniel, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you ordered an item from scratch and dents deals. Please be informed that Scratch and Dent Deal - items might have cosmetic damage and/or missing hardware. You may, however, purchase the missing hardware locally. Please email us at info@titangreatoutdoors.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The chairs purchased were exactly as advertised. They arrived very quickly without any flaws and were on sale so the money spent was worthwhile.”

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Posted 3 years ago

“Relatively prompt delivery, but a little slow to initiate shipment. Grate packaging was falling apart and protective wrapping was basically non-existent. But grate was a good value and finish doesn't matter much once it's in a fireplace and logs and ash are all over it.”

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Posted 3 years ago

“Great product great delivery. You keep sending me emails about new sales but they're the same old price”

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Posted 3 years ago

“fast delivery, quality product”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,952 reviews