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Ash & Ember Reviews

4.5 Rating 3,201 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,201 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“Husband loves the targets! Can't wait for the weather to get warm enough to use them.”
Helpful Report
Posted 3 years ago
“Ordered the wrong product and immediately canceled. The return process was a nightmare and they charge $25+ for return shipping even if the product never shipped. Customer service was not helpful. Not buying hifrom this company again.”
Helpful Report
Posted 3 years ago
“The entire process for ordering and receiving the product was smooth and efficient. The communication about the delay during transit was very helpful and accurate.”
Helpful Report
Posted 3 years ago
“Circular fire grate exceeded my expectations. So did the packaging!”
Helpful Report
Posted 3 years ago
“Excellent product. Very sturdy. Would purchase again and recommend.”
Helpful Report
Posted 3 years ago
“The product worked great I used it with a large green egg. It work and looked great.”
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Posted 3 years ago
“Fast, easy and simple.”
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Posted 3 years ago
“No support , can’t answers question ?”
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Posted 3 years ago
“Made chickens for New Year Perfect”
Helpful Report
Posted 3 years ago
“These were Christmas presents and both recipients were very excited about them!”
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Posted 3 years ago
“Great product and timely delivery!! Thanks, Steve”
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Posted 3 years ago
“Great service”
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Posted 3 years ago
“Easy website easy to orders Great quality Very happy with the results”
Helpful Report
Posted 3 years ago
“Most important is customer service. The heat hood for my table fire pit is of much better quality than I was expecting for the price. Packaged well and easy to set up. The night I got it where I am in Florida it went down to the low 30's and boy did this work great.”
Helpful Report
Posted 3 years ago
“Great quality product. Delivery was quick. Wish they included 2 of these forks (instead of 1) with my rotisserie.”
Helpful Report
Posted 3 years ago
“Perfect delivery and all.”
Helpful Report
Posted 3 years ago
“We are amazed at how quickly our order was Filled and Delivered to our door. Thank you Titan and we suggest that anyone wanting Excellent Service and Quality Merchandise should use TITAN!”
Helpful Report
Posted 3 years ago
“Great price, quality AR500 steel & quick delivery, no only down side is they had quite a bit of surface rust on the plates. I wish that they were available with some sort of coating to prevent this rust. A previous order I received had similar surface rust on the plates too.”
Helpful Report
Posted 3 years ago
“First one I received was damaged in side the box. They did replace it but it seemed to take a little to long to get the replacement. It was the xmas holidays so I understand. Customer service was good”
Helpful Report
Posted 3 years ago
“Outstanding product, price and service.”
Helpful Report
Posted 3 years ago
Ash & Ember is rated 4.5 based on 3,201 reviews