Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,952 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Package received quickly and well packed. A very easy purchase.”

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Posted 3 years ago

“Great products, Great prices, Fast Shipping!!!”

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Posted 3 years ago

“The 32 inch fire ring with grate arrived via FedEx. The Box was beaten up, however, the product was not damaged. A great addition to our backyard. I am very disappointed that less than a week after purchase, the 32 inch fire ring dropped in price. I reached out to customer service and was directed to the 24 hour policy of price change. In today’s economy, the savings would’ve helped to cover taxes. Unfortunately, I will be hesitant to purchase an item “on sale” in the future.”

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Posted 3 years ago

“Easy to order. Delivered quickly. Good instructions for assembly. Quality materials.”

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Posted 3 years ago

“Gift for husband’s birthday. He loves it! Box was destroyed upon delivery but pit was packaged well”

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Posted 3 years ago

“Haven’t used it yet but it’s solid and well made. I like the rustic look of it and the fact it has a lid is pretty cool!”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Fast, free, delivery, fire pit looks very solidly built, cannot wait to use it here within the next few weeks !”

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Posted 3 years ago

“Our son, in his first home, wanted a special Christmas gift. He discovered his perfect gift. It even arrived early! Thankfully my grandson carried the 75# box. Thank you Titan for our son's gift. Happy Holidays”

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Posted 3 years ago

“Fantastic prices and quality products without the "big name" markup. Titan Outdoors will be the first place I shop when Spring returns and I'm looking for new gear to help me enjoy the backyard.”

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Posted 3 years ago

“Fast delivery. It is a Christmas gift so haven't used it yet. Ordering and delivery were great.”

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Posted 3 years ago

“The product came well packaged. The only issue is Fed-Ex freight didn't call like they said they would, they just dropped it off in my driveway. Good thing it was too heavy for anyone to just run off with.”

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Posted 3 years ago

“Great price on a great product. Shipping was fast and easy to track. Thanks.”

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Posted 3 years ago

“Easy to Assemble”

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Posted 3 years ago

“I love the look of the black smokeless fire pit. It was also a great value.”

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Posted 3 years ago

“Ordering my Titan fire pit was super easy. It came packaged so incredibly secure! It’s a Christmas gift so it hasn’t been used yet, but after seeing what great quality it is, I will likely buy another!”

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Posted 3 years ago

“Easy, I'll be back!”

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Posted 3 years ago

“great product”

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Posted 3 years ago

“I recently purchased a wagon wheel log holder for my outdoor fire pit. The item arrived quickly, wrapped so meticulously, with the well- secured straps having wrapping tape placed over it. Upon opening the box I was amazed that it had foam wooden panels tightly securing, and protecting the item. Great job TITAN. I will purchase from you in the future, and spread the word to others.”

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Posted 3 years ago

“Fantastic craftsmanship with quality materials! Great addition to our outdoor firepit!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,952 reviews