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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very pleased with product description and fast shipping!
Helpful Report
Posted 2 years ago
I always enjoy my Titan products. great stuff.
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Posted 2 years ago
Fire pit is great and well made
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Posted 2 years ago
Awesome quality for a great price!
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Posted 2 years ago
fast shipping
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Posted 2 years ago
I ordered a firepit on a super sale then went nearly half off for Black Friday a week later. Lesson learn, don't buy anything until Black Friday!
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Posted 2 years ago
Hi Javier, thank you for posting a review. You can register to receive our newsletter to get the latest information on our upcoming sale. Thank you again for posting a review.
Posted 2 years ago
Great quality product fast shipping great pricing will definitely order again
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Posted 2 years ago
Crushed my Thanksgiving Turkey with my new grill toy
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Posted 2 years ago
Amazing! Shipped out ASAP and received in 2 days! Top quality fire pit, have not had a chance to use yet but it looks awesome and feels quality built!
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Posted 2 years ago
Awesome Product!!! Really sturdy and with the price.
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Posted 2 years ago
Item was shipped very quickly and is as described. Would buy from this company again.
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Posted 2 years ago
The Titan 10" Kamado is better quality than I thought. The only issue with shipping was the deflector plate arrived broken. Other than that the grill is really nice.
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Posted 3 years ago
Quick delivery
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Posted 3 years ago
A solid addition to my outdoor cooking tools.
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Posted 3 years ago
easy setup
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Posted 3 years ago
This company sells quality products, and has super quick shipping.
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Posted 3 years ago
Shipped promptly and arrived as scheduled according to the tracking number. It is a solid product that functions and appears as it was described. Looking forward to many years of trouble-free use. I recommend the product.
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Posted 3 years ago
Good value
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Posted 3 years ago
I'm using it with Solo bonfire for hamburger and hotdogs. It's a great addition for my fire pit.
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Posted 3 years ago
Quick ship, well packed, great product!
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews