Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,800 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was missing 2 screws. CS wanted me to find replacements on own and after 3 exchanges of no, replacements sent. Instructions do not have part # or number that should have been provided to check before putting together. Didn't know until put together as far as could with what was available.”

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Posted 1 year ago

“fire pit ring arrived quickly and was easy to put together and install. Everyone that has seen it has been very impressed. Definitly reccomend!”

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Posted 1 year ago

“Love the table. We enjoy alfresco dining now.. it is amazing how a small table can create such wonderful memories Thanks”

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Posted 1 year ago

“Was never able to connect with anyone.”

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Posted 1 year ago

Hi, we regret any inconvenience caused. Despite our attempts to reach you by phone on Monday, April 15, 2024, we were unable to connect. To ensure we address your concerns promptly, please don't hesitate to email us or give us another call. You can reach us at info@titanbrands.com for further assistance.

Posted 1 year ago

“Beautiful and easy to put together . Would have given 5 stars but one of the screw openings was offset and the screw wouldn’t fit.”

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Posted 1 year ago

“Product is good, shipment was fast no complaints”

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Posted 1 year ago

“Awesome job”

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Posted 1 year ago

“Great company to do business with. Great product as well for a fair price.”

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Posted 1 year ago

“Beautiful teak folding chairs that look really well built. Love that the backs fit your back with a curve also.”

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Posted 1 year ago

“Excellent products and excellent customer service. Well done!”

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Posted 1 year ago

“Wonderful customer service!”

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Posted 1 year ago

“Work of Art. Perfect fit for novice to assemble. You will need a pickup truck to load to a remote location. Fits in a F150 6ft bed”

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Posted 1 year ago

“I love this item”

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Posted 1 year ago

“Great product and fast delivery.”

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Posted 1 year ago

“Teak furniture is great quality and looks really good. The customer service provided was outstanding. Jinky was very helpful in assisting us with our teak table.”

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Posted 1 year ago

“I’m super satisfied.”

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Posted 1 year ago

“Delivery was quick and product was packed well. No instructions came with product and your qr scann did not work. If the product would have an instruction manual you would have had a perfect score.”

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Posted 1 year ago

“Quick delivery and excellent product quality. Highly recommend.”

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Posted 1 year ago

“Best grill ever”

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Posted 1 year ago

“Package arrived on time and the packaging itself of the product was excellent. Easy to put together, especially when the tools are provided. The only tool I ended up needing was a Phillips screwdriver to put the handle on the hood. excellent quality for the money.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,800 reviews