Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The bench surpassed my expectations! Beautiful craftsmanship.”

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Posted 1 year ago

“No complaints”

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Posted 1 year ago

“I received my order very fast. The products were great, however one item was missing two bolts, and the threads on several bolts that I did receive were mashed. So I had to buy replacement bolts at the hardware store for $11. Overall, I really liked the quality of the products.”

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Posted 1 year ago

“Very frustrating. The holes in the bottom of one U shaped leg are not threaded to attach the bottom bars. Not a good experience.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://www.ashandemberoutdoors.com/return-policy.html. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“I researched the internet for grade A teak wood dining table and chairs and decided on this set. Are we glad I did! It is heavy, substantial wood with a beautiful natural color. For the first time ever, my husband commented on what quality materials this set is. That says a lot.”

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Posted 1 year ago

“I can’t say enough about the quality of this table exceeding my expectations”

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Posted 1 year ago

“Great product and great shipping and handling”

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Posted 1 year ago

“It was just what we wanted for our fire pit. It was the perfect size and looks great.”

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Posted 1 year ago

“Fast shipping. Product seems to be everything it was described to be!”

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Posted 1 year ago

“Great company to deal with and fast shopping.”

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Posted 1 year ago

“Easy order. Very quick, just a few days. Great care was taken for shipping. I think it took longer to unpack than putting the chairs together.”

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Posted 1 year ago

“Incredibly fast delivery exactly what I ordered”

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Posted 1 year ago

“Easy process, delivery was quick, love the product, price was great”

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Posted 1 year ago

“I've received 2 orders so far, both were just what I expected and well packaged”

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Posted 1 year ago

“Love our new chairs. Great quality and received our order fast.”

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Posted 1 year ago

“Thank you so much! My teak table is beautiful and it arrived very quickly and in perfect condition.”

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Posted 1 year ago

“quick turnaround from placing order and receipt.”

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Posted 1 year ago

“We are in the process of assembling our chairs but even my woodworking husband is impressed with the quality! Looking forward to getting them on our patio.”

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Posted 1 year ago

“Price was low, delivery was fast, packaging was superb, product is better than ecpected”

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Posted 1 year ago

“Great quality, easy assembly and fast shipping!”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews