Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Awesome firepit and grill insert. Love it :)”

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Posted 2 years ago

“Great product at a great value. Fast shipping to boot”

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Posted 2 years ago

“Very impressive item (grill), courteous and efficient customer service, fast Shipping, good value for money. Thank you”

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Posted 2 years ago

“Great company.”

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Posted 2 years ago

“Llegó a tiempo lo compré para regalarselo a mi esposo de cumpleaños y el feliz vamos a usarlo la 1era vez el 24 de diciembre.”

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Posted 2 years ago

“Great price. Easy transaction. Completely satisfied.”

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Posted 2 years ago

“Fast shipping accurate description”

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Posted 2 years ago

“Excellent service and great pricing! The heat deflector was shipped the next day and arrived incredibly quickly—in December, when some other very big online retailers are slowing down their shipping, our item arrived within days of ordering. Packaged well, really happy with it. Thank you!”

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Posted 2 years ago

“It’sA Christmas gift so I haven’t had a chance to open and use it yet. But it got here quickly and the price was great. I’ll update my review when we open and use it.”

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Posted 2 years ago

“Reasonably priced! Fast shipping! Chair is a gift, looking forward to gifting.”

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Posted 2 years ago

“2nd order and very satisfied Prompt delivery good price’s Thanks”

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Posted 2 years ago

“Great product and shipping. I have not used it as yet.”

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Posted 2 years ago

“Delivery of my 22" ADJUSTABLE KETTLE-STYLE GRILL ATTACHMENT was without damage. Instructions had to be downloaded from the website. Simple assembly and really didn't require instructions in the end. Santa Maria style round grill and worked well on my Weber. Ribeye and burgers turned out extremely well. Grill flare-ups are easily controlled with elevating the grill. The only hang-up is with the uneven glide and friction with side rails when there is unequal distribution of weight on the grill surface. Stable grilling surface and never felt the steaks were going to slide off. I can foresee problems with the grill surface as it is made with a thin metal gauge. If there should be any corrosion in the long term, a bit of regular seasoning of the grill surface should help.”

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Posted 2 years ago

“thanks, Great product and service.”

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Posted 2 years ago

“Dear, Jonas ranos, I bought 4 screws at 2.49 each at ace hard ware. I dont have the receipt. If you want to reimburse me,fine.if not fine. I rotisserie d a chicken before the Army- NAVY game Saturday.It turned out great.I really like this unit. Herbert Stein”

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Posted 2 years ago

“Response was very prompt and customer service was courteous. Keep the great products coming with focus on quality.”

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Posted 2 years ago

“Thank you for fast shipping and delivering Great job. Francisco Silva”

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Posted 2 years ago

“Easy to start a fire and it puts off a lot of heat!”

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Posted 2 years ago

“Well organized from ordering to delivery.friendly”

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Posted 2 years ago

“Excellent beach-style chair and at a GREAT DEAL! Built extremely well and will last thru the winters not being real wood. I purchased 2 and after I got them, I purchased 4 more! Look great around the fire pit. Nice job Titan!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews