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Ash & Ember Reviews

4.5 Rating 3,199 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,199 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“I love the look and feel of this well made Adirondack chair. Assembling the arms took a good bit of wrestling but once it came together the joints were tight and solid. Great piece of furniture! I’m looking forward to seeing how it holds up to south Florida weather. My only suggestion would be to find some “E” bolts that have a longer sleeve to make arm alignment easier.”
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Posted 2 years ago
“The bench surpassed my expectations! Beautiful craftsmanship.”
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Posted 2 years ago
“No complaints”
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Posted 2 years ago
“I received my order very fast. The products were great, however one item was missing two bolts, and the threads on several bolts that I did receive were mashed. So I had to buy replacement bolts at the hardware store for $11. Overall, I really liked the quality of the products.”
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Posted 2 years ago
“Very frustrating. The holes in the bottom of one U shaped leg are not threaded to attach the bottom bars. Not a good experience.”
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Posted 2 years ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://www.ashandemberoutdoors.com/return-policy.html. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Posted 2 years ago
“I researched the internet for grade A teak wood dining table and chairs and decided on this set. Are we glad I did! It is heavy, substantial wood with a beautiful natural color. For the first time ever, my husband commented on what quality materials this set is. That says a lot.”
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Posted 2 years ago
“I can’t say enough about the quality of this table exceeding my expectations”
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Posted 2 years ago
“Great product and great shipping and handling”
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Posted 2 years ago
“It was just what we wanted for our fire pit. It was the perfect size and looks great.”
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Posted 2 years ago
“Fast shipping. Product seems to be everything it was described to be!”
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Posted 2 years ago
“Great company to deal with and fast shopping.”
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Posted 2 years ago
“Easy order. Very quick, just a few days. Great care was taken for shipping. I think it took longer to unpack than putting the chairs together.”
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Posted 2 years ago
“Incredibly fast delivery exactly what I ordered”
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Posted 2 years ago
“Easy process, delivery was quick, love the product, price was great”
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Posted 2 years ago
“I've received 2 orders so far, both were just what I expected and well packaged”
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Posted 2 years ago
“Love our new chairs. Great quality and received our order fast.”
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Posted 2 years ago
“Thank you so much! My teak table is beautiful and it arrived very quickly and in perfect condition.”
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Posted 2 years ago
“quick turnaround from placing order and receipt.”
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Posted 2 years ago
“We are in the process of assembling our chairs but even my woodworking husband is impressed with the quality! Looking forward to getting them on our patio.”
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Posted 2 years ago
“Price was low, delivery was fast, packaging was superb, product is better than ecpected”
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Posted 2 years ago
Ash & Ember is rated 4.5 based on 3,199 reviews