Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Perfect product and delivery”

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Posted 2 years ago

“Found what I needed and shipped relatively fast.”

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Posted 2 years ago

“Love my new pan!”

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Posted 2 years ago

“Great products. Great service.”

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Posted 2 years ago

“I am enjoying your products…thank you…well made as advertised.”

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Posted 2 years ago

“Awesome product. One of the better constructions my husband and I have seen. Awesome product Titan.”

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Posted 2 years ago

“Great response to issue. Loved the customer service.”

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Posted 2 years ago

“We bought the heavy duty 28.5" campfire pit grate. It's perfect for our fire pit! AND it is heavy duty”

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Posted 2 years ago

“Easy order- on time delivery”

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Posted 2 years ago

“Good to work wiyh”

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Posted 2 years ago

“Excelente producto facil de ensamblar con materiales de primera estable sólido superó las expectativas que tenía Gracias 100/100 recomendable”

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Posted 2 years ago

“The directions could of been a little clearer.”

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Posted 2 years ago

“Perfect! Thank you. It was a pleasure to do business with your team!”

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Posted 2 years ago

“Very good product for the price point offered… unit is all stainless steel and heavy ( I purchased the large sized ). I’ve only done one test burn and as it gets hotter, it will get the secondary burn through the vent holes at which point there is very little smoke. However I set the unit directly on the lawn and when all is said & done, it got hot enough to burn my grass. May try setting it on masonry bricks to see if that will help. Very pleased with the purchase. Only negative is it was slightly dented in two spots from damage during transit. Not sure if additional packaging would help as the large size is a beast. Overall: 5 stars to Ash & Ember”

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Posted 2 years ago

“Love the chairs. Good, solid chairs at a great price. Putting them together was a little bit of a challenge, we had some trouble with the wooden dowels splitting but we persevered. They look great on my porch.”

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Posted 2 years ago

“Have not used it yet….but looks well made. Good welds. Securely packed for shipping at appropriate 20 lbs.”

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Posted 2 years ago

“Minimum 10 characters”

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Posted 2 years ago

“Delivery on time. Everything ok. I do not use my item yet but I hope works good. Thanks”

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Posted 2 years ago

“Quick delivery and high quality product! Received many compliments from friends. -JV”

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Posted 2 years ago

“Love the chairs. Well made!”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews