Astir Australia Reviews

4.66 Rating 1,001 Reviews
93 %
of reviewers recommend Astir Australia
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.81 out of 5
Read Astir Australia Reviews

About Astir Australia:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Visit Website

Phone:

1300680638

Email:

sales@astiraustralia.com.au

The order was placed came after 8 days. It was promised that the delivery will take 24-48 hours.
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Posted 2 years ago
Thank you for your review, we do greatly apologise for this, its deffinatley not a usual occurrence. As discussed on the phone, the courier services was delayed due to the fires in the region, and the was attempted the following day but the clinic was closed.
Posted 2 years ago
They charge me Different price in what is on what they email me
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Posted 2 years ago
Many thanks for your review, i do believe the pricing you were going off was from an old catalogue, however we will be in touch via email to resolve this with you :)
Posted 2 years ago
Processed our order twice - either we have to pay for twice as many items as we ordered or else we have to return them . Either way, it is costing us time and money.
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Posted 2 years ago
Thank you for your review, we apologies for the inconvenience caused, this was a system error that is being fixed.
Posted 2 years ago
The order you're referring to has not arrived. We received a payment confirmation on the 11th but no information after that. Cannot find the order in our history or in the list of orders to track. Called this morning and was told it would be sent today and an email confirmation would be sent which we still have not received.
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Posted 2 years ago
Many thanks for your review, we sincerely apologies for the confusion, this was a freak incident with our software internally. we will also send an email shortly with a resolution.
Posted 2 years ago
Several items were not in stock, and were substituted (without consulting us) with alternative items in plain white packaging unsuitable for retail display.
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Posted 2 years ago
Thank you David, we appreciate your feedback. We've just sent an email with a resolution for you.
Posted 2 years ago
Astir Australia is rated 4.66 based on 1,001 reviews