YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,201 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The prices are way too expensive compared to other suppliers in Adelaide”

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Posted 4 years ago

Appreciate your Feedback, we do apologise about this. One of our team members will in touch!

Posted 4 years ago

“Hi, I was disappointed to see both the face paper for chiropractic table and the 2 rolls of paper towel arrive packed in boxes with no plastic protective covering. Although both not a sterile product, it would be both comforting to the receiver and a good PR exercise (in these times) to have these products wrapped appropriately. Thank you”

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Posted 5 years ago

“Not a huge deal but you keep delivering to my billing address not my shipping address. But otherwise great service.”

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Posted 5 years ago

Hello Todd, thank you for your review, we will be in touch via email very shortly, to resolve this issue

Posted 5 years ago

“products great - the rep that came out to visit was very informative - yet placing an order on the phone with staff was difficult. There also was no confirmation of pricing etc before order was sent”

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Posted 5 years ago

Thank you for your review, we will be in touch via email.

Posted 5 years ago

“The order was late for a few weeks. the strange part was I got a phone call saying 'have you received your order?', i said 'no?', she responded with 'yeah.... well (seemed very uncertain tone on the phone), that will be packed and sent today. Yep just letting you know the package was sent today'. was very very odd. doesn't mean I'm disappointed, it was just strange. ill still order from you all the time, mind you your prices on your brand of rigid tape are getting out of control so i can no longer on-sell that to my customers.”

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Posted 5 years ago

“Good price.”

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Posted 5 years ago

Thank you for your positive review!

Posted 5 years ago

“one big bit of order forgotten equipment didn't fit unit in same order staff been accommodating”

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Posted 5 years ago

thank you for your review Rhona, we do apologise for these mistakes with your order. we have been in touch directly and i believe all has been resolved :)

Posted 5 years ago

“The website has a lot of glitches and sometimes unable to add things to cart. Quick postage though.”

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Posted 5 years ago

Thank you for your feedback, we apologies for any inconvenience, and will be in touch directly with a solution to the problem.

Posted 5 years ago

“Good service however there's been a few times when there hasn't been something in stock and I have had to wait for it.”

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Posted 5 years ago

Sorry to hear this. We do have alternative options in stock if you like?

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,201 reviews