YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,227 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,227 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was good Good understanding of my question and how matter was resolved. Thank you.”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“Super efficient Easy to contact Easy to deal with.”

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Posted 1 year ago

“Hands down best company I have ever dealt with!”

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Posted 1 year ago

“Always extremely helpful. Fast shipping which is great for out patients.”

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Posted 1 year ago

“EXCELLENT SERVICE WON'T GO ANYWHERE ELSE FOR MY ORDERS. THANK YOU TO ALL THE TEAM.”

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Posted 1 year ago

Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 1 year ago

“Very helpful, quick and easy”

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Posted 1 year ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 1 year ago

“Thank you so much for being so quick and efficient on getting the supplies I needed for my workers! Clearly safety is the top priority and you provided it! Thank you Renata. Kind Regards, Bora Thun TAMMS Repair Centre Parts Manager”

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Posted 1 year ago

Thank you for your 5 star review, Bora! It's always a pleasure working with you and the team. Have a great week 😊

Posted 1 year ago

“great service!”

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Posted 1 year ago

Appreciate the 5 stars, Clifton! We're more than happy to help out anytime, just let us know! Have a great day 😊

Posted 1 year ago

“Fast good communication and fast shipping.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future.

Posted 1 year ago

“amazing Services always going above and beyond”

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Posted 1 year ago

Thank you for your review, we appreciate it very much!

Posted 1 year ago

“Very helpful and very friendly”

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Posted 1 year ago

Thank you for your review, Lyndon!

Posted 1 year ago

“Ordering products was very easy as she knew what I was wanting even if I gave her brief idea of what I needed. Thank you”

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Posted 2 years ago

Thank you so much for giving us a 5 star rating! We really appreciate it and we are so glad that you had a good experience ordering our products, as your satisfaction is always our ultimate priority. Thank you for being a loyal customer, and we look forward to continuing to find ways to meet your needs in the future.

Posted 2 years ago

“This company is the best company to deal with any types of medical supplies highly highly recommended brilliant customer service”

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Posted 2 years ago

Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at YES Medical, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)

Posted 2 years ago

“Urgently needed a knee brace, they had one in stock and have arranged to send it express post.”

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Posted 2 years ago

Thank you for taking the time to leave such a lovely review! Here at YES Medical, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 2 years ago

“Easy to buy from”

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Posted 2 years ago

Thanks Mick! Couldn't have said it better ourselves 😏 Always a pleasure speaking to you!

Posted 2 years ago

“Corrected incorrect pricing, ordered without any fuss. Loved it!”

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Posted 2 years ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. We're so glad to hear this was reflected in the service you received! We hope to work with you again in the near future!

Posted 2 years ago

“Astir has provided great customer service to our team when needed! The ordering process via accounts is very simple though so rarely do we have any challenges.”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Rhiannon: great communication, price matching and prompt responses getting my orders processed and dispatched so quick!”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our service and our lightning-fast turnaround time here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“Company representative Briony was so helpful, opening an account and making a purchase all within five mins. Excellent customer service.”

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Posted 2 years ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 years ago

“First Class Service. So easy. Big thanks.”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it.

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,227 reviews