YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got what I needed with kindness, is this day and age its rare...very grateful for the help ordering over the phone”

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Posted 2 years ago

Thank you for your 5 star review. We are so glad that you enjoyed your communication with our Customer Happiness team and we cant wait to speak to you again!

Posted 2 years ago

“Briony was helpful, efficient, knew the product and had a lovely phone manner.”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish and that you are satisfied with the service we provided We look forward to working with you again in the near future!

Posted 2 years ago

“Good friendly service”

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Posted 2 years ago

Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 2 years ago

“very good service - all went well”

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Posted 2 years ago

Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)

Posted 2 years ago

“Easy to order - fast delivery”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future,

Posted 2 years ago

“Iam having trouble with the Astir site being blocked as a malignant site. Very helpful staff who finished the oredr.”

YES Group | Yes Medical, Astir, Footmedics 5 star review on 22nd March 2023

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Posted 2 years ago

Thank you very much for letting us know! We have our tech team working to resolve this issue as we speak. Rest assured, we have had all the necessary approvals by anti-virus software, however some third party IT departments require our website to be white-listed on their end as well. Happy to answer further questions you may have!

Posted 2 years ago

“Was super helpful in light of our account log in not working due to technical issues with your page upgrade.”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 2 years ago

“Elizabeth spoke very clearly and is an excellent company representative.”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“Renata was helpful, but an order that I put through over the phone on 16/03/23 had not been shipped yet and when I placed the order I was advised the order would go out the next day, if not the same day. Issue was resolved fast once raised and oferred credit for future purchase.”

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Posted 2 years ago

Thank you so much for your review! We really appreciate your updated feedback and are so glad it was resolved swiftly! We are so passionate about our 5-star service and we really look forward to working with you again soon 😊

Posted 2 years ago

“She was friendly and very efficient.”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“a great company to deal with”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Fantastic crew at Astir!”

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Posted 2 years ago

“She was nice and professional.”

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Posted 2 years ago

Thanks for your review and five stars! I am so glad to hear that you enjoyed your experience communicating with us and we really look forward to hearing from you again soon!

Posted 2 years ago

“Great thanks”

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Posted 2 years ago

hank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“Very helpful, easy transaction”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“Bri was very good to deal with over the phone and sorted out my issues in a prompt manner”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We price ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 2 years ago

“Briony was extremely helpful, made the process of click and collect ordering very easy. Thank you”

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Posted 2 years ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 years ago

“Quick easy helpful assistance”

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Posted 2 years ago

“Rhiannon was excellent and very helpful. Appreciate the smooth and efficient way she handled the situation.”

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Posted 2 years ago

“She was very helpful, prompt and answered my questions without hesitation”

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Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews