YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,227 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,227 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful quick professional”

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Posted 2 years ago

Thank you for your review, Anne! We're so glad to hear your experience was a positive one. We always strive to deliver this level of service to all of our valued customers, and receiving reviews like your lets us know we're doing just that! Thanks again and we look forward to speaking with you again soon!

Posted 2 years ago

“Loved using you guys! I would yell from the rooftops how efficient the team is. The order was received speedily, and I had full access to the tracking online. All the invoices and payments are online as well. The whole process took less than 20mins compared to any other supplier.”

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Posted 2 years ago

Thank you for your review! Here at Astir we're always striving to deliver quality products and service, so it's always great too hear that we've delivered on this. Thanks again and we look forward to assisting you again soon.

Posted 2 years ago

“Unbeatable prices, fast delivery and an amazing sales rep. Couldn't recommend YES Medical enough...”

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Posted 2 years ago

Thank you so much for the amazing five star rating Parag! We really appreciate your feedback and loyalty. We are so happy to hear that you had a great experience with our unbeatable prices, fast delivery, and amazing sales reps! We're grateful for you as a customer and hope to continue providing excellent services in the future.

Posted 2 years ago

“Easy and Quick response from sales team, Daniel, my area rep is very helpful too, Very competive prices”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are so grateful for your loyalty to Yes Medical and appreciate you noticing the easy and quick response from our sales team and that Daniel, your area rep is very helpful. We strive to offer very competitive prices and we are glad to have you as a valued customer. Thank you so much for your devotion and continued support.

Posted 2 years ago

“I always am satisfied”

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Posted 2 years ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that you're satisfied with the service! We hope to work with you again in the near future.

Posted 2 years ago

“It's so fast delivery”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future,

Posted 2 years ago

“Honest, on time as promised and arrived very well wrapped, great job”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Usual friendly efficient service.”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“Simple to use , staff always friendly”

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Posted 2 years ago

Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 2 years ago

“Very efficient company. No problems at ordering Supplies. Very quick delivery..”

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Posted 2 years ago

Thank you so much, Jo, for your 5 star rating! We are so pleased to hear that you had such a positive experience with our company. We understand just how important a fast and efficient ordering process and delivery can be, and we are thrilled to hear that you have had positive experiences with both. It means so much to us that you have chosen us as your loyal supplier. Thank you for your loyalty!

Posted 2 years ago

“Briony is a credit to your company. Patient, polite, answering all questions asked, got back to me with answers she couldn't provide immediately. Old-fashioned customer service (and I emphasise the word "service") is a rarity with so many companies nowadays, more's the pity. We communicated initially by Live Chat, then by email and lastly by telephone, and her attitude never changed.”

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Posted 2 years ago

“Great. Ordered online via chat. Was able to pricematch. Small error in order fixed quickly with phone call.”

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Posted 2 years ago

Thank you for your 5 star! We really appreciate you taking the time to let us know how you found our service :) That is the benefit of using Astir, we are only a call away or if you don't have time in between patients hop on the live chat or our email response time in below an hour on average too so we are super easy to get hold of! Speak again soon!

Posted 2 years ago

“Wonderful & Friendly service. Thank you!”

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Posted 2 years ago

“The lady from finance that we dealt with was very helpful and solved our issue”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional! We are glad to hear that you are satisfied with the help provided. We look forward to working with you again in the near future!

Posted 2 years ago

“Pleasant manner and extremely helpful with the sale of a new chair.”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 2 years ago

“Very professional, a quick and responsive interaction.”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“Great website. Great service. Fast shipments.”

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Posted 2 years ago

“Elizabeth is always fantastic.”

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Posted 2 years ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 years ago

“I got what I needed with kindness, is this day and age its rare...very grateful for the help ordering over the phone”

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Posted 2 years ago

Thank you for your 5 star review. We are so glad that you enjoyed your communication with our Customer Happiness team and we cant wait to speak to you again!

Posted 2 years ago

“Briony was helpful, efficient, knew the product and had a lovely phone manner.”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish and that you are satisfied with the service we provided We look forward to working with you again in the near future!

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,227 reviews