YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,264 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service . You will get repeat business for my urinary and associated needs. You promptly answered the phone and sorted out all my questions. Product arrived within 3 to 5 days at Tenterfield, a rural NSW town , near the NSW/Qld border”

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Posted 2 years ago

Thank you so much for your fantastic 5 star rating of YES ! We appreciate your loyalty and are thrilled to hear that you had a great experience with our service - and that you received your package within a timely matter! We thank you for choosing us and we look forward to your next order!

Posted 2 years ago

“Very happy with the assistance received.”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are very humbled and pleased that you were very happy with the assistance received.

Posted 2 years ago

“Absolutely brilliant! Rhiannon is an absolute pleasure to get my needs sorted. I love the tracking app. So transparent and accurate. And so fast of delivery. And the delivery guy was very polite and everything was in my order. Definitely my go-to from now on. Yes medical is the best”

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Posted 2 years ago

Wow! Karen, we are blown away with that awesome review. We aim to give the best customer service and offer a great range of products. It is so good to hear that you are happy with everything. We look forward to working with you soon :D

Posted 2 years ago

“Quick, professionally packed and delivered. Awesome beyond awesome. Great quality products too.”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“Stock in as I needed, payment easy, pick up at my convenience”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order at lightning fast speeds! We hope to work with you again in future!

Posted 2 years ago

“Great service. Delivered the following day!”

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Posted 2 years ago

Thank you so much for your fantastic 5 star rating of YES ! We appreciate your loyalty and are thrilled to hear that you had a great experience with our service - and that you received your package the next day. We thank you for choosing us and we look forward to your next order!

Posted 2 years ago

“Very pleasant and helpful staff on phone”

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Posted 2 years ago

Thank you for your 5 star review. We are so glad that you enjoyed ordering with us! We pride ourselves of delivering the best Customer service time & time again. We look forward to speaking with you soon!!

Posted 2 years ago

“Very helpful, I'm a satisfied customer”

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Posted 2 years ago

Thank you for the 5 stars, we really appreciate it. Here at Astir, we work hard to ensure that our entire ordering process is easy for our awesome customers. Hearing feedback like yours lets us know we're delivering the service we work towards! Thanks again and we look forward to assisting you again soon.

Posted 2 years ago

“Friendly, efficient and delivered on the day requested.”

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Posted 2 years ago

Thanks so much for taking the time to give us five stars! We're super proud of our customer service, so glad to hear your were well taken care of for your order. And of course your review is the highest compliment we can receive! Come back to us any time, we'd love to help you again

Posted 2 years ago

“Great pricing and product range. Super quick delivery. Will buy again.”

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Posted 2 years ago

Thanks for the fabulous 5 stars, Greg! We're so happy to hear your online experience was second to none and that we were able to get your order turned around so quickly. We look forward to working with you again soon!

Posted 2 years ago

“Very cheap. Good products”

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Posted 2 years ago

Thank you for your 5-Stars, Jack! We like to live up to our values by creating quality products at fantastic prices, so it's amazing to know we were able to provide this for you! We place customer satisfaction as our number one priority, and your review reaffirms the hard work we put in every day. Once again thank you for your kind words we look forward to working with you again soon!

Posted 2 years ago

“Rhiannon was extremely helpful today! My questions were answered, the order was placed and the payment was processed efficiently and in a timely manner.”

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Posted 2 years ago

Thank you for your amazing 5 star rating! We are so pleased to hear that Rhiannon was extremely helpful and that your questions were answered, order placed and payment processed efficiently and in a timely manner. We appreciate your feedback and are delighted you had a great experience with us.

Posted 2 years ago

“5 stars very helpfull”

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Posted 2 years ago

Thank you for your fantastic review! We're always buzzed to hear that our service was worthy of the coveted 5-stars! 😀 We look forward to assisting you again soon!

Posted 2 years ago

“Helpful quick professional”

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Posted 2 years ago

Thank you for your review, Anne! We're so glad to hear your experience was a positive one. We always strive to deliver this level of service to all of our valued customers, and receiving reviews like your lets us know we're doing just that! Thanks again and we look forward to speaking with you again soon!

Posted 2 years ago

“Loved using you guys! I would yell from the rooftops how efficient the team is. The order was received speedily, and I had full access to the tracking online. All the invoices and payments are online as well. The whole process took less than 20mins compared to any other supplier.”

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Posted 2 years ago

Thank you for your review! Here at Astir we're always striving to deliver quality products and service, so it's always great too hear that we've delivered on this. Thanks again and we look forward to assisting you again soon.

Posted 2 years ago

“Unbeatable prices, fast delivery and an amazing sales rep. Couldn't recommend YES Medical enough...”

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Posted 2 years ago

Thank you so much for the amazing five star rating Parag! We really appreciate your feedback and loyalty. We are so happy to hear that you had a great experience with our unbeatable prices, fast delivery, and amazing sales reps! We're grateful for you as a customer and hope to continue providing excellent services in the future.

Posted 2 years ago

“Easy and Quick response from sales team, Daniel, my area rep is very helpful too, Very competive prices”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are so grateful for your loyalty to Yes Medical and appreciate you noticing the easy and quick response from our sales team and that Daniel, your area rep is very helpful. We strive to offer very competitive prices and we are glad to have you as a valued customer. Thank you so much for your devotion and continued support.

Posted 2 years ago

“I always am satisfied”

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Posted 2 years ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that you're satisfied with the service! We hope to work with you again in the near future.

Posted 2 years ago

“It's so fast delivery”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future,

Posted 2 years ago

“Honest, on time as promised and arrived very well wrapped, great job”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,264 reviews