YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,229 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products and prices”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

“They made a small mistake in my order but went above and beyond to rectify. Highly recommended, Thank you”

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Posted 5 years ago

Thank you for feedback! We have complained to Startrack and they have let the driver know for you. This shouldn't happen again

Posted 5 years ago

“Arrived promptly. Previous request for an exchange processed rapidly. Thank you.”

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Posted 5 years ago

Thanks Sue, we appreciate the positive feedback!

Posted 5 years ago

“Awesome customer service and much cheaper than my previous supplier”

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Posted 5 years ago

Fantastic to hear, we're all about providing the best products and service at the best price!

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you for your positive review!

Posted 5 years ago

“fast and reliable service”

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Posted 5 years ago

Thank you, we appreciate your feedback!

Posted 5 years ago

“Order arrived quickly. At first we weren't told of a product back order until we received our delivery. However this was very quickly dealt with by the team at Astir and they were able to send us out the same product but with a different colour at no extra charge. They very quickly and professionally handled any issues that we had arise and were very polite, professional and kind when going through our problems over the phone.”

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Posted 5 years ago

Thank you for your feedback, we sincerely apologise for this, as we do endeavour to make all of our customers aware of any backorders that may occur. We are more than happy to discuss our delivery options with you as we do offer free freight :) As we are wholesalers, prices are shown excluding GST. A helpful tip to remember is that all braces are free of GST and most other products are applicable :)

Posted 5 years ago

“Impressive customer service”

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Posted 5 years ago

Thank you, we appreciate your business!

Posted 5 years ago

“staff always helpful with advice and ordering and orders are always successful.”

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Posted 5 years ago

Excellent to hear, we appreciate your business!

Posted 5 years ago

“Great customer service and prompt delivery. Will definately be using Astir as my first option for future purchases.”

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Posted 5 years ago

Many thanks for your positive review, we appreciate your business

Posted 5 years ago

“They treated my order as important, sent it promptly and followed up.”

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Posted 5 years ago

Thank you for your review, Fantastic to hear!

Posted 5 years ago

“great service”

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Posted 5 years ago

thank you for your positive review!

Posted 5 years ago

“great service on phone and prompt delivery”

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Posted 5 years ago

Thank you, we appreciate your business :)

Posted 5 years ago

“Reliable for all our orders - so pleased with Astir !!!!”

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Posted 5 years ago

Many thanks for your positive review, we appreciate your business.

Posted 5 years ago

“Super quick service!! Robert was great to deal with!”

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Posted 5 years ago

Excellent, we look forward to doing more business with you :)

Posted 5 years ago

“Haha....Our only complaint..?? The jelly beans notated on the invoice were not in the box! :-)”

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Posted 5 years ago

Thank you for your feedback! We'll send double next time :)

Posted 5 years ago

“I’ll keep with you...great quality and value products”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

“Great service and helpful”

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Posted 5 years ago

Thanks very much Tony, appreciate your business very much

Posted 5 years ago

“Delivery was very prompt”

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Posted 5 years ago

Excellent, we appreciate your business :)

Posted 5 years ago

“Prompt delivery and service.”

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Posted 5 years ago

Many thanks for your positive review!

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,229 reviews