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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,264 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,264 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Good to work with, reliable
Helpful Report
Posted 6 years ago
Thank you for your feedback, we enjoy working with you too!
Posted 5 years ago
Astir has delivered goods in a very timely manner with no fuss at all. A pleasure to deal with.
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Posted 6 years ago
Thank you for your business! It's a pleasure helping you and your team :)
Posted 6 years ago
Prompt service and delivery
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Posted 6 years ago
Many thanks for your positive review!
Posted 6 years ago
They go the extra mile everytime. Well done Astir!!
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Posted 6 years ago
professional and rapid as usual
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Posted 6 years ago
Excellent, we appreciate your business
Posted 6 years ago
Excellent in all respects Great delivery experience
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Posted 6 years ago
Thank you for your kind feedback :)
Posted 6 years ago
Cheapest prices I've found online and next day delivery!
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Posted 6 years ago
Many thanks for your positive review!
Posted 6 years ago
Excellent customer service Prompt delivery Thoroughly recommend them
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Posted 6 years ago
Many thanks for your review, we appreciate your business!
Posted 6 years ago
Orders arrived within a day or two of ordering, great service
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Posted 6 years ago
Delivery was quick, product accurate and service great as always.
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Posted 6 years ago
Thank you for your feedback, much appreciated
Posted 6 years ago
Extremely prompt service. I placed two orders, both of them were proceeded and delivered very quickly. Good quality service and equipment.
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Posted 6 years ago
Thank you for your feedback! We appreciate your business
Posted 6 years ago
Fantastic products and prices
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Posted 6 years ago
Thank you for your feedback!
Posted 6 years ago
They made a small mistake in my order but went above and beyond to rectify. Highly recommended, Thank you
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Posted 6 years ago
Thank you for feedback! We have complained to Startrack and they have let the driver know for you. This shouldn't happen again
Posted 6 years ago
Arrived promptly. Previous request for an exchange processed rapidly. Thank you.
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Posted 6 years ago
Thanks Sue, we appreciate the positive feedback!
Posted 6 years ago
Awesome customer service and much cheaper than my previous supplier
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Posted 6 years ago
Fantastic to hear, we're all about providing the best products and service at the best price!
Posted 6 years ago
Great service
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Posted 6 years ago
Thank you for your positive review!
Posted 6 years ago
fast and reliable service
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Posted 6 years ago
Thank you, we appreciate your feedback!
Posted 6 years ago
Order arrived quickly. At first we weren't told of a product back order until we received our delivery. However this was very quickly dealt with by the team at Astir and they were able to send us out the same product but with a different colour at no extra charge. They very quickly and professionally handled any issues that we had arise and were very polite, professional and kind when going through our problems over the phone.
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Posted 6 years ago
Thank you for your feedback, we sincerely apologise for this, as we do endeavour to make all of our customers aware of any backorders that may occur. We are more than happy to discuss our delivery options with you as we do offer free freight :) As we are wholesalers, prices are shown excluding GST. A helpful tip to remember is that all braces are free of GST and most other products are applicable :)
Posted 6 years ago
Impressive customer service
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Posted 6 years ago
Thank you, we appreciate your business!
Posted 6 years ago
staff always helpful with advice and ordering and orders are always successful.
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Posted 6 years ago
Excellent to hear, we appreciate your business!
Posted 6 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,264 reviews