YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,264 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service & prompt delivery of the NJ Phillips ear syringe that we were unable to source from any other supplier.”

Helpful Report

Posted 3 years ago

“Order placed quickly without problems”

Helpful Report

Posted 3 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 years ago

“Very happy with fast and efficient service.”

Helpful Report

Posted 3 years ago

“Thanks for your excellent service and for sending the products to me in a very timely fashion.”

Helpful Report

Posted 3 years ago

“Goods arrived promptly and as described. Very satisfied.”

Helpful Report

Posted 3 years ago

“Staff are always professional, yet friendly & help with whatever product you require Delivery is also always quick - quicker then any other company i have used”

Helpful Report

Posted 3 years ago

“Elizabeth was very helpful with my order, assisting me in placing the order the phone and we received our item ahead of time.”

Helpful Report

Posted 3 years ago

“Great customer service and communication. Thank you.”

Helpful Report

Posted 3 years ago

“Excellent service and very good products. A good value for money in these challenging times and a high level of flexibility by delivering high-quality products. These are the real virtue of the YES Medical Company. Thank you YES Medical. Dr Jerzy Dyczynski MBA Doctor of Medical Sciences”

Helpful Report

Posted 3 years ago

“Great to receive helpful and friendly answer to the many enquiries I have. Thanks Briony appreciate your time and patience .”

YES Group | Yes Medical, Astir, Footmedics 5 star review on 30th May 2022

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. Thank you again for the fantastic review, and we look forward to working with you again!

Posted 3 years ago

“Great customer service”

Helpful Report

Posted 3 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 3 years ago

“Friendly service. Quick delivery.”

Helpful Report

Posted 3 years ago

“Fast response by the staff and very good customer care.”

Helpful Report

Posted 3 years ago

Thank you so much for your awesome review Samanthi! We're so happy to hear you had a great experience with yes Medical and that you fast responses with good customer care! We hope to work with you again soon!

Posted 3 years ago

“Great customer service every time!”

Helpful Report

Posted 3 years ago

Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again soon!

Posted 3 years ago

“Immediate live chat response and reliable service/delivery. Thank you team”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave such a lovely review! Here at YES, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 3 years ago

“always greeted with familiarity and called by name :)”

Helpful Report

Posted 3 years ago

Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, and are so happy your order experience over the phone was a great one! We look forward to working with you again in the near future!

Posted 3 years ago

“Super fast delivery and lovely upgrade! So amazing!”

Helpful Report

Posted 3 years ago

Thank you, we appreciate your 5-star review and your kind words! We're glad to hear you're liking the new website and product range! Keep an eye out because there are more exciting features coming soon too 😁 We look forward to assisting you again soon!

Posted 3 years ago

“Astir are so easy to deal with and always very responsive!”

Helpful Report

Posted 3 years ago

“Very efficient and helpful when I was struggling to place an order. Delivery ha not taken place as yet”

Helpful Report

Posted 3 years ago

“The entire team offers the best customer service and support. Would recommend to anyone for all their medical needs :)”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely feedback and your 5-star review! We're so happy to hear that you received the service and support that you deserve, and we look forward to working with you again very soon. Have a lovely day! 🌻

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,264 reviews