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Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

4.7 Rating 2,315 Reviews
94 %
of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,315 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kellie M
Verified Buyer
“Rhiannon, you are a star!!!”
Helpful Report
Posted 4 years ago
Thank you so much for your kind words! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 4 years ago
Agape P
Verified Buyer
“Madelyn was awesome. She assisted and helped me sort out my Price Match with the stock items I was needing in a jiffy. Customer Service is my number 1 priority and Madelyn was a gem. I found her service to be of great value, supportive and outstanding. I look forward to dealing with her again.”
Helpful Report
Posted 4 years ago
Thank you so much for your kind words! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 4 years ago
Pine R
Verified Buyer
“Polite & Efficient”
Helpful Report
Posted 4 years ago
Thank you so much for your kind words! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 4 years ago
Eastern S
Verified Buyer
“Madeyln was very helpful today. She quickly realised that although the order was placed last week it was not processed. She has since done this and I'm sure our order will be delivered in no time. Many thanks.”
Helpful Report
Posted 4 years ago
Thank you for your outstanding review! I am so glad to hear that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top-quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 4 years ago
MARILYN J
Verified Buyer
“Ordered and delivered”
Helpful Report
Posted 4 years ago
Thank you so much for your kind words! It's great to hear you had a smoother ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 4 years ago
COUNTER S
Verified Buyer
“Best Astir Employee ;)”
Helpful Report
Posted 4 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 4 years ago
RS T
Verified Buyer
“I had a very urgent order and rang up. I was helped beautifully and received my order in absolute record time. Can only recommend.”
Helpful Report
Posted 4 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 4 years ago
Kaye H
Verified Buyer
“At a very emotional time for me your consultant was beautiful. Her name was Debbie and if I could have given her a hug over the phone I would have. My mum was on palliative care and I was having trouble sourcing a catheter pack for her. Debbie was able to source a comparable pack to the pack I was asked to get for the catheter change. Debbie was everything she needed to be and more. My mum passed away a couple of days ago and I am emotional but my interaction with Debbie made me feel I wasn't on the journey by myself. She could have never known what she did for me that day. Many thanks Donna Robinson”
Helpful Report
Posted 4 years ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Yes Med, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 4 years ago
Shelia S
Verified Buyer
“They took awhile longer to answer the phone this time around however they were.able to get my product neck collar and send to the alternative address. I wish their couriers would leave parcels at the door”
Helpful Report
Posted 4 years ago
Thank you for your 5-Star Review and feedback, Shelia! We apologise that the phone wasn't answered within the timeframe promised 😊 Our brand promise is that if we don't answer within 3.8 seconds, you get a $50 store credit. We'll send this through for you later today! As long as the 'ATL' (Authority to Leave) box is ticked on your order, couriers will leave your parcel in a safe place on your property. We'd also be happy to make this a recurring request on your account should you wish 😊 Thanks again and we look forward to speaking with you again soon!
Posted 4 years ago
Osteo A
Verified Buyer
“Very helpful.”
Helpful Report
Posted 4 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 4 years ago
Tamarra L
Verified Buyer
“Friendly and prompt.”
Helpful Report
Posted 4 years ago
Thanks for your amazing review! We're so happy to hear you had a great experience with Astir and that you received your order so quickly. We hope to work with you again soon!
Posted 4 years ago
Coast P
Verified Buyer
“Very efficient”
Helpful Report
Posted 4 years ago
Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 4 years ago
SUBURBAN C
Verified Buyer
“Service is very good 👍🏼”
Helpful Report
Posted 4 years ago
Thank you for taking the time to leave such a lovely review! Here at YES, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 4 years ago
DJL T
Verified Buyer
“Fast delivery, no issues, thank you!”
Helpful Report
Posted 4 years ago
Thanks for your five stars! We wish we could give you five stars back for being an awesome customer! We value our lightning-fast turnaround time here at Yes Medical, so it's really lovely to hear from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 4 years ago
Dr Gerber S
Verified Buyer
“Excellent service, very helpful and lived up to your claim of speaking with a real person within 4 seconds - very refreshing in this day convoluted menus and long hold times.”
Helpful Report
Posted 4 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 4 years ago
The H
Verified Buyer
“I rate YES Medical 10 out of 5 . . . orright ???”
Helpful Report
Posted 4 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 4 years ago
Anonymous
Verified Buyer
“Quick turnaround!!”
Helpful Report
Posted 4 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 4 years ago
Anonymous
Verified Buyer
“Fantastic customer service, quick delivery and reasonable price items, very Happy with my purchases”
Helpful Report
Posted 4 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 4 years ago
VitalisPhysiotherapy
Verified Buyer
“Very good service.”
Helpful Report
Posted 4 years ago
Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 4 years ago
Greencap
Verified Buyer
“Highly impressed with the speed and efficiency of processing the order. I would have purchased the holder to fit the Swann-Morton surgical blade but couldn't find it on the website I paid by credit card, and my bank statement said the transfer was successful - but several days later I got an emailed request for payment from Accounts”
Helpful Report
Posted 4 years ago
Thank you so much for your kind words! It's great to hear you had a smoother ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 4 years ago
Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,315 reviews
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