YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 2 years ago

Thank you for your 5-star review and kind words! We pride ourselves on providing 5-start service We look forward to working with you in the future :)

Posted 2 years ago

“vert helpul supportive”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Renatta was just lovely. She was helpful and informative and guided me through setting up an account online. This was our first purchase with you but will happily purchase from you in the future. Thank you”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! You were beautiful to work with & I cant wait to work with you again soon Renata

Posted 2 years ago

“Bri is very good in her work and very prompt in following up”

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Posted 2 years ago

Thank you so much for your review Merryl! We absolutely enjoy working with you and love offering you our renowned 5-star service! We can't wait to hear from you again soon and work together closer!

Posted 2 years ago

“Very efficient. Straight to the point. Beatrice checked to make sure you were carrying our required size (XLarge). Handled payment carefully and efficiently. Forwarded receipt to our email. Wonderful service.”

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Posted 2 years ago

Thank you so much for your awesome feedback! We absolutely love helping you out and we're so glad to hear you enjoyed our service. We can't wait to help you out with our 5-star service again soon! Have the best afternoon!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you so much for your order and feedback Jamie! We absolutely love helping you out with your treatment tables and make it our aim for every order to be a 5-star quality experience. We look forward to delivering the table as it's something you'll rely on for treatments for the next 10 years. We'll always have your back 😊

Posted 2 years ago

“Excellent service by the younge lady I spoke to.”

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Posted 2 years ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. We hope to work with you again in the near future.

Posted 2 years ago

“Very helpful.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review! We are so happy to hear your experience with us has been positive, and we look forward to working with you again in future :) Have a great week!

Posted 2 years ago

“She was very efficient and helpful. Great service!”

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Posted 2 years ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 years ago

“thanks Madelyn”

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Posted 2 years ago

Thank you for your 5 Star review and Kind words. We pride ourselves on providing the best customer service on the market. We look forward to working with you in the future :)

Posted 2 years ago

“I DIDN'T EVEN HEAR THE TELEPHONE RING. VERY PLEASANT. PROFESSIONAL, TIMELY. WHAT ELSE COULD I POSSIBLY ASK FOR??”

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Posted 2 years ago

THANK YOU FOR YOUR REVIEW, GRANT! 😁 It's always a pleasure assisting you, your dad jokes are pretty good, and beware - you'll never catch us out on our call answering time. Keep trying! Have the best weekend and we'll speak to you again soon

Posted 2 years ago

“very helpful and accomodating.”

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Posted 2 years ago

“Very helpful customer service on the phone”

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Posted 2 years ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help over the phone or email. We hope to work with you again in the near future.

Posted 2 years ago

“Very helpful and polite.”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Very helpful.”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smoother ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Quick, efficient, friendly”

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Posted 2 years ago

Thank you for taking the time to leave us such an awesome review! We are more than thrilled to hear you found us quick, efficient, and friendly. We aim to provide great service and products in the fastest time possible! We are so happy we could help out and we look forward to your future orders.

Posted 2 years ago

“Good suggestion regarding an alteration in my order”

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Posted 2 years ago

Thank you for the 5 star review! I'm glad to hear you enjoyed your order experience, thank you for passing along the feedback in regards to the alteration in the order! We love receiving feedback so we can ensure to grow as a company and better our customer's experience. Can't wait to work with you again soon!

Posted 2 years ago

“Incredible experience. I highly recommend Yes Medical, their customer service is seamless, delivery fast, and products high quality. I have been using them for a long time and have never been disappointed. Thank you! By far the best on the market.”

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Posted 2 years ago

Thank you for your 5-star review and kind words! Here at Yes medical, we strive to offer the best customer service and seamless ordering processes. We look forward to working with you in the future and continuing to offer amazing service that we are known for :)

Posted 2 years ago

“Computer confusion saved by your sweet and sensible lady.”

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Posted 2 years ago

Thank you for your great feedback! We are very glad to have been able to provide you with great customer service! We sincerely hope that we continue to exceed your expectations with each and every order! Looking forward to working with you again!

Posted 2 years ago

“VERY FRIENDLY AND EFFICIENT. cUSTOMER SERVICE EXCELLENT”

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Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews