YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! Absolutely love their service and would only ever order my supplies from these guys!”

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Posted 2 years ago

“Thank you for your prompt and friendly service.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future :)

Posted 2 years ago

“very helpful and prompt help”

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Posted 2 years ago

Thank you so much for your five stars! Was our absolute pleasure to help you out and provide you with our renown service! We really look forward to working closer together 😊 Have the best weekend!

Posted 2 years ago

“Rhiannon is very helpful and pleasant to deal with. Thank you Rhiannon!”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Checking item price and placing order on phone was a breeze. Call was picked up quickly and enquiry answered without having to go through listening to all the options of pressing one, two or three !”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 2 years ago

“I received a quick response to my phone call and an excellent service placing my order. Prices were good value too. Thank you!”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“Efficient and helpful”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“friendly and knew what I was after”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“Always polite and know their products”

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Posted 2 years ago

Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 2 years ago

“She was responsive and provided prompt information to help me with my order.”

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Posted 2 years ago

Thank you for your 5-star review and kind words! Here at Astir we pride ourselves on providing 5-star service. We are always here to help in any way. We look forward to working with you in the future :)

Posted 2 years ago

“Excellent service. I had difficulty with the website and was able to place my order over the phone- very quick and easy. Thank you.”

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Posted 2 years ago

“excellent service”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“great service”

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Posted 2 years ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. We hope to work with you again in the near future.

Posted 2 years ago

“Beatrice was extremely helpful and answered all my queries. Order was taken over the phone very efficiently. Delivery was very prompt even to regional NSW”

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Posted 2 years ago

“Rhiannon is stellar. She was kind, thorough and helpful in order to get me out of a tricky spot. Thank you so much.”

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Posted 2 years ago

Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found Rhiannon to be helpful with your every need - we think she's pretty cool too 😉 Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)

Posted 2 years ago

“legends/very helpful”

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Posted 2 years ago

Thank you for your wonderful review, Jim! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and weekend!

Posted 2 years ago

“Very professional and helpful choosing the right ankle brace”

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Posted 2 years ago

Thank you so much for your 5 stars! We would love to send them back to you as well! Absolute pleasure working with you! We look forward to your next order and working closer together 😊

Posted 2 years ago

“very good thankyou”

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Posted 2 years ago

Thank you for the lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 2 years ago

“very helpful and prompt with her replies.”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“Brie was very efficient, got everything right, polite, friendly and super professional. Made the order very easy and I am confident it is correct with the follow up information provided very quickly. Thanks Brie.”

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Posted 2 years ago

We appreciate your lovely review! Here at YES, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It's always a pleasure hearing feedback like yours! We look forward to working with you again very soon!

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews