YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,181 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first Order with Footmedics and I stuffed it up! Elizabeth called me to rectify it and was wonderful to deal with and sorted out my error in no time. Will definitely be ordering with this company again. Carissa - Feet Fleet”

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Posted 5 months ago

“I had to work out re the email asking for a bank receipt, and didn't like the sound of it. You know scams. Was also told not the owners of cards are ordering products. So see it from a different perspective.”

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Posted 5 months ago

Thank you for your thoughtful review! We completely understand your concerns regarding email communications and the importance of keeping your information secure. Rest assured, we prioritize the safety of our customers and take all precautions to ensure a secure process. We appreciate you sharing your perspective, and it helps us improve our communications in the future. Have a wonderful day!

Posted 5 months ago

“Very delightful and helpful young lady”

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Posted 5 months ago

Thank you so much for your lovely review, Mitchell! We're thrilled to hear that you found our team member Elizabeth delightful and helpful. It's always our goal to provide a warm and supportive experience to everyone we assist! We appreciate your feedback and look forward to helping you again in the future. Have a fantastic day!

Posted 5 months ago

“Great service”

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Posted 5 months ago

“Brooke phoned to let me know we could save money if we tried a different brand of dressings. Always good to save a few dollars, and he was then happy to add one more item to my order as well. Great service, much appreciated.”

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Posted 5 months ago

“Very efficient and helpful.”

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Posted 5 months ago

Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!

Posted 5 months ago

“Excellent customer service Friendly knowledgeable telephone staff Next day delivery to South Coast Very efficient company Thank you”

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Posted 5 months ago

Thank you for your fantastic review, Cheryl! We're so glad to hear that you received the level of service we're always striving to deliver! We look forward to assisting you again soon 😊

Posted 5 months ago

“Took my order straight away and is going to look at problem with ordering online.”

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Posted 5 months ago

Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again - we love working with you and your Team!

Posted 5 months ago

“Elizabeth is the best saleperson. Thank you again.”

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Posted 5 months ago

Thank you for your fantastic review, Joan! We look forward to speaking with you again soon 😊

Posted 5 months ago

“good experience very pleasant to deal with and quickley handled my call very good experience”

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Posted 5 months ago

“very helpful customer service”

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Posted 5 months ago

“Elizabeth was very plesant on the phone and my order was finalised in a very short time :) Thank you”

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Posted 5 months ago

“Very helpful and friendly service, made my purchase very easy. Thank you.”

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Posted 5 months ago

“Team Members are always pleasant :)”

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Posted 5 months ago

“Experienced and pleasant”

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Posted 5 months ago

Thank you for your kind words!

Posted 5 months ago

“awesome, everytime I ring they are so helpful with any thing I need. Always get a lovely lady, one less thing to worry about. Cheers Barb”

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Posted 6 months ago

We are all blown away by your lovely comments! Thanks so much for taking the time to share you experience with us. It has made our week! We work super hard to make our service easy and smooth, so it's always nice to get positive feedback and see these amazing results. We'd love to work with you again, come back any time!

Posted 6 months ago

“very sufficient and kind with assisting.”

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Posted 6 months ago

Wow! Thanks for your amazing review. We really appreciate it. Here at Yes Med, we take great pride in our open communication and accessible customer service team, who are always eager to help. we hope to have the pleasure of working with you again soon.

Posted 6 months ago

“fast delivery , reasonable pricing”

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Posted 6 months ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at YES! We also look forward to working with you again soon!

Posted 5 months ago

“Excellent service”

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Posted 6 months ago

Thank you for your kind review, Judith!

Posted 6 months ago

“Briony was very pleasant to deal with and knew exactly what I was after. I placed an order and she said it would be posted that afternoon (Monday). It arrived this morning to my door (Tuesday) in country NSW, so I was very impressed! Thank you Briony!”

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Posted 6 months ago

Thanks so much for leaving us a five-star review! We work super hard here at Yes Med, so it's always nice to see great results like this :) very glad to hear that the team was so accommodating and helpful for your deadline. Come back to us any time, we'd love to work with you again.

Posted 6 months ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,181 reviews