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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,916 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

Company Reviews

Product Reviews

4.7

Based on 1,916 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the fastest delivery service I have ever witnessed in my 7 years of being in business.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“Elizabeth was helpful”

Posted 3 months ago

Thank you for your fantastic review, team! We're so glad to hear your customer service experience was satisfactory 😊 We look forward to speaking again soon!

Posted 3 months ago

“Extremely helpful - thank you!”

Posted 3 months ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 3 months ago

“Cameron was pleasant , polite and efficient- thank you.”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again shortly!

Posted 3 months ago

“Renata is one of the best operators who I have been dealing with in the last two years.”

Posted 3 months ago

Thank you for your fantastic review, team! Reviews like this let us know we're delivering the level of service we always strive for. It's always a pleasure working with you and we look forward to speaking with you again soon 😊

Posted 3 months ago

“Online chat with Cameron when i couldn't find an item on line. He found what I need, provided me pictures to check which suited best and I ordered by phone. Thanks.”

Posted 3 months ago

Thanks so much for your awesome review! Here at Yes Med, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that you had such a positive experience with Cameron! We hope to work with you again in the near future.

Posted 3 months ago

“Resolved my issue promptly & explained the situation regarding my order which was lost in transit.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“Amazing customer service - friendly, efficient and solved the problem.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“Friendly quick service. Thank you.”

Posted 3 months ago

Hey Team :), Thank you for your 5-star review. We hope to continue giving you the best quality of service we quite possibly can! If there is anything you need do not hesitate to let us know. We'll happily help with anything at all. Hope to be speaking to you soon!

Posted 3 months ago

“hands down the best company ever.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“Always happy and efficient to rectify any mistakes we make in ordering.”

Posted 3 months ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 3 months ago

“I absolutely love Footmedics. Their customer service is fabulous and the products that they range are wonderful. Verdel Maclean”

Posted 3 months ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 3 months ago

“very helpful and friendly. He had a good knowledge of the products.”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

“Fast and efficient as always”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

“Astir has provided a quality competitive approach to physio supplies. Wade has been extremely helpful in reaching out and understanding my practice needs with prompt delivery.”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

“Professional staff members and they are always helpful! FIVE STARTS”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

“Brock was very accommodating and understandable :)”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

“Quick efficient service”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

“Could full fill what I needed.”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

“Briony always polite and courteous, professional and very helpful.”

Posted 3 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future

Posted 3 months ago

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YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,916 reviews