YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,929 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 1,929 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Very good customer service
Helpful Report
Posted 5 months ago
very helpful
Helpful Report
Posted 5 months ago
Thank you for your wonderful review! Please let us know at any time if there's anything at all we can assist with, or with any questions re products. Thank you again - we love working with you!
Posted 5 months ago
Excellent helpful service, answered query & sorted it all out within a short amount of time.
Helpful Report
Posted 5 months ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 5 months ago
Always efficient and polite
Helpful Report
Posted 5 months ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 5 months ago
great service and good quality products
Helpful Report
Posted 5 months ago
He was the best to assists on my urgent order
Helpful Report
Posted 5 months ago
Easy to follow ordering, great customer service over the phone with Cameron, and easy option to click and collect, thank you YES Medical.
Helpful Report
Posted 5 months ago
Experience was excellent.
Helpful Report
Posted 5 months ago
Quick and efficient service
Helpful Report
Posted 5 months ago
Thank you for your 5 stars, Robert! We're very happy to hear that you received the level of service we're always striving for. We look forward to speaking to you again soon!
Posted 5 months ago
GREAT SERVICE
Helpful Report
Posted 5 months ago
Easy to talk to and order complete
Helpful Report
Posted 5 months ago
Great customer service - phone order
Helpful Report
Posted 5 months ago
Thanks so much for leaving us such a nice review! :) Providing friendly, thorough and prompt customer service is what we always pride ourselves on, and I hope your order was exactly what you needed. Speak soon! 😊
Posted 5 months ago
Very pleasant .
Helpful Report
Posted 5 months ago
Easy and pleasant experience
Helpful Report
Posted 5 months ago
Delightful to speak to and very helpful.
Helpful Report
Posted 5 months ago
Efficient help when website did not show items
Helpful Report
Posted 5 months ago
Thanks for taking your time out to review us and the 5 stars! We look forward to helping you again soon 😊
Posted 5 months ago
Sorted my order out quickly
Helpful Report
Posted 5 months ago
Thanks for the amazing 5 stars, Dr Rachel! We're so happy to hear we were able to get your order turned around so quickly, and we look forward to working with you again soon! Have a great weekend!
Posted 5 months ago
Brock answered all my questions and helped me complete my sale.
Helpful Report
Posted 5 months ago
Thanks for leaving us such a super review! I'm very happy that we were able to offer such amazing service and answer your enquiries suitably. We look forward to working with you again soon!
Posted 5 months ago
Nothing was a problem
Helpful Report
Posted 5 months ago
Thanks so much for leaving us such a nice review! :) Providing friendly, thorough and prompt customer service is what we always pride ourselves on, and I hope your order was exactly what you needed. Speak soon! 😊
Posted 5 months ago
Extremely helpful and very professional. Apparently, our account is on credit hold (we weren't told). Lucky Cameron picked this up as I assumed we would be getting the brace within the normal 1-2 day shipping. This would not have been the case and the patient needs this brace asap. Thank you for your help Cameron. Much appreciated!
Helpful Report
Posted 5 months ago
Thank you for the 5 stars! I am so glad to hear your recent order was delivered with the level of customer service that we strive for here at Astir. To know that your order was delivered quickly and that you are happy with assistance you received from Cameron is fantastic to hear. We look forward to hearing from you the next time!
Posted 5 months ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,929 reviews