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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,936 Reviews
93 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 1,936 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
CJ &
Verified Buyer
“It is so easy and user-friendly to access Astir whether it be on the website ordering products or making contact online or on the phone.”
Helpful Report
Posted 7 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 7 months ago
Peter H
Verified Buyer
“Excellent. Customer. Service”
Helpful Report
Posted 7 months ago
Thank you for your review Peter! We're so glad to hear that your experience has been positive - be sure to spread the word! 😁 We look forward to working with you again soon 😊
Posted 7 months ago
Fiona S
Verified Buyer
“excellent customer service staff who were able to help me”
Helpful Report
Posted 7 months ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 7 months ago
Berala P
Verified Buyer
“Good customer service”
Helpful Report
Posted 7 months ago
Thank you for your review, team! Always a pleasure working with you 😊
Posted 7 months ago
Edenrise F
Verified Buyer
“Response was quick.”
Helpful Report
Posted 7 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 7 months ago
Footscray C
Verified Buyer
“Company representative spoke clearly and was very efficient to take our order.”
Helpful Report
Posted 7 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 7 months ago
Highlands F
Verified Buyer
“Always swift service and great product knowledge!”
Helpful Report
Posted 7 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 7 months ago
Allure P
Verified Buyer
“Renata is always extremely helpful and nothing is ever a hassle for her. She always goes above and beyond, even when we make mistakes they get rectified quickly and professionally! Thanks for being the best Renata x”
Helpful Report
Posted 7 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 7 months ago
Ningi P
Verified Buyer
“very quick and helpful”
Helpful Report
Posted 7 months ago
Thank you for your 5-star review, team! We greatly appreciate working with you and your team 😊
Posted 7 months ago
My I
Verified Buyer
“Renata was efficient & very kind to get my order out last minute. Excellent customer service.”
Helpful Report
Posted 7 months ago
Gael B
Verified Buyer
“First time I have used you and it won't be the last! Very happy.”
Helpful Report
Posted 7 months ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 7 months ago
Enhance H
Verified Buyer
“Quick and easy process to order. I found what I needed and very friendly staff.”
Helpful Report
Posted 8 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 7 months ago
Fit A
Verified Buyer
“quick response to phone, nice greeting, called me by my name all stock requested - no back order”
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future!
Posted 8 months ago
Colleen I
Verified Buyer
“Renata was an absolute delight”
Helpful Report
Posted 8 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 8 months ago
Aspley P
Verified Buyer
“Very efficient.”
Helpful Report
Posted 8 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 8 months ago
Dana Y
Verified Buyer
“Easy on boarding!”
Helpful Report
Posted 8 months ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 8 months ago
Nullum P
Verified Buyer
“I had a very frustrating time with the online ordering. Briony by phone was great.”
Helpful Report
Posted 8 months ago
Thank you for your review and feedback, team! We're sorry to hear that the website wasn't cooperating for you and currently have a team looking into this. We look forward to assisting you again soon!
Posted 8 months ago
Gerringong T
Verified Buyer
“Thank you, Elizabeth for your efficient and friendly service.”
Helpful Report
Posted 8 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 8 months ago
Anne M
Verified Buyer
“Briony was excellent in her very patient manner while helping me with my online order and ultimately competing the whole transaction .She was very helpful and made the experience a satisfying one.”
Helpful Report
Posted 8 months ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 8 months ago
Reno C
Verified Buyer
“Communication was good Good understanding of my question and how matter was resolved. Thank you.”
Helpful Report
Posted 8 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 8 months ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,936 reviews
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