Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,347 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent advice and knowledgeable staff highly recommend. This is our second 2000 watt inverter and were very happy with the first one but it was left in the caravan we sold. Highly recommend the product and advice”

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Posted 6 years ago

Hey Bevan! Thanks for the awesome review mate!

Posted 6 years ago

“Easy to use website prices seem reasonable and postage very good”

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Posted 6 years ago

Heya Nichole! Thanks for the feedback :)

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hey Craig, thanks for the great review :)

Posted 6 years ago

“Great service , quick responses , awesome price”

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Posted 6 years ago

Thanks Adam!

Posted 6 years ago

“Easy to use website. Great customer service. Love the videos on each product.”

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Posted 6 years ago

Hey James! Thanks for the feedback, we love making the videos so we are stoked you enjoyed them!

Posted 6 years ago

“I have found the ordering process with Australian Direct to be efficient and straightforward. The quality of their products are superior to some of the cheaper versions that are on the market. The products arrive on time without any problems.”

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Posted 6 years ago

Hi Frank, what an awesome review, thanks so much for taking the time out to pass on the positive feedback.

Posted 6 years ago

“Excellent just does not cover the service from AD these guys are amazing, you won’t find better customer service. Their response to enquires is fast and they know what they are talking about. I will most certainly be back to get more gear. Well done, highly recommend!”

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Posted 6 years ago

Hey Terry! Thanks so much for the wonderful review, we're so glad we were able to help and we're looking forward to seeing you again!

Posted 6 years ago

“Had a very comprehensive range and very well set out website”

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Posted 6 years ago

Hey Corey! Thanks for the feedback :)

Posted 6 years ago

“Easy to deal with and kept me up to date with everything happening during shipping. 10/10! Cheers guys! The fridge will keep the wine and cheese platter nice and cold. ;)”

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Posted 6 years ago

Hey Billy! Thanks so much mate for taking the time to leave some awesome feedback! We really appreciate it! Jealous of the wine and cheese platter, enjoy!! :)

Posted 6 years ago

“Chose to go express. It’s still four days over due”

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Posted 6 years ago

Hi Rylee, Thank you for your review. I checked your case personally and the shipment has been delayed due to the severe weather in NSW. Unfortunately there is not much we can do to help with this. I apologise that this has affected your view of Australian Direct, although I am sure you can appreciate we cannot predict for weather events such as those experienced in NSW this weekend. Status Date Time Depot We've collected your shipment 07/02/2020 11:21:54 Maroochydore Your shipment data is lodged 07/02/2020 11:27:28 Maroochydore We're processing your shipment 07/02/2020 20:22:34 Brisbane Delayed due to bad weather 10/02/2020 08:20:00 Delayed due to bad weather 10/02/2020 10:32:07

Posted 6 years ago

“Great customer service, email correspondent a bit slow , but after phoning we had a quick response.but always very helpful would recommend to friends and family Thank you”

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Posted 6 years ago

Hey Lindsey, thanks so much for taking the time to leave some positive feedback!

Posted 6 years ago

“Fast efficient service”

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Posted 6 years ago

Thanks for the great review Ian :)

Posted 6 years ago

“Good product, fast delivery”

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Posted 6 years ago

Hey Scott, glad to hear you're enjoying your new gear!

Posted 6 years ago

“Could not believe how quick the Item came. Good on you !!”

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Posted 6 years ago

Hey Heike! Thanks so much for the positive feedback!

Posted 6 years ago

“Great products and very fast delivery”

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Posted 6 years ago

Hey Peter, thanks for taking the time to leave a review :)

Posted 6 years ago

“Quality products supplied, with quick delivery time”

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Posted 6 years ago

Hey Michael, awesome to hear you're loving our gear! Thanks mate.

Posted 6 years ago

“I knew what I wanted and your site was(is) the only place I could get it. Ordering is easy and quick. Thank you in anticipation.”

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Posted 6 years ago

Hey Fred! Thanks for the positive feedback! :)

Posted 6 years ago

“A few issues have to be sorted out hopefully on Monday.”

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Posted 6 years ago

Hey Brendon, thanks for taking the time to share your comments with us. We appreciate it!

Posted 6 years ago

“Website easy to use and very good product information. Would be good if you could flag products that are due to rise in price to ensure customers looking at them can order before the prices go up.”

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Posted 6 years ago

Hey Allan, thanks for taking the time to leave a review! We appreciate your comments and feedback.

Posted 6 years ago

“Living in regional Australia, it’s annoying that I have to drive to the nearest town because the sender, Australian Direct, has denied me the right to have Australia Post ‘safe drop’ the parcel. Had I known that I would have to take time off work and drive for an hour to pick up a $39 relay I would have bought the bloody thing in town and saved myself time and money. What’s the point of internet sales if you have to drive into town anyway. PITA”

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Posted 6 years ago

Hey David, thanks for taking the time to leave some feedback! We're sorry you haven't had a positive experience with our couriers, unfortunately we have had parcels go missing etc, however you can contact us directly and we can organise authority to leave.

Posted 6 years ago

Australian Direct is rated 4.8 based on 6,347 reviews