AUTODOC Reviews

Name: AUTODOC
Rating: 4.14

4.1 Rating 1,197 Reviews

80 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so happy to find parts for my car these days when so many stores are not available for purchase. Many thanks to these guys who also helped me choose what I need. Everything fits and I am very satisfied.”

Helpful Report

Posted 6 years ago

“Very happy with the service I received App is fab to use and ordering a breeze Items came within 5 working days which I think is superb.”

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Posted 6 years ago

“Even though delivery took a week, I'm satisfied. Got parts of high quality for a low price, which is impossible from local store. Customer service was good enough. Received replies on all my questions. Will order again here.”

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Posted 6 years ago

“Wide selection of manufacturers to choose at reasonable prices. Guy on phone was very helpful. Delivery took a little longer than expected but they had to come from Germany. Easy to fit.”

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Posted 6 years ago

“Was worried after reading the reviews but they were way cheaper than others in the uk , so ordered a £325 worth of parts , tracking was sketchy as it was in german and very sketchy , parts arrived in 7 days is TNT I think , superbly packaged , cant really fault them other than the tracking info . Use paypal and your covered though . I will use them for parts again .”

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Posted 6 years ago

“After my last 1 star review today I can finally give a 5 star for fast dispatch and fast delivery. Items great like always”

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Posted 6 years ago

Dear Customer, Thank you for loyalty and for your positive feedback. The whole staff works every day so that your purchases could always be satisfactory. Please, continue to follow our offers. Best regards, Autodoc team

Posted 6 years ago

“The order turned up in about a week as expected. Not bad considering from Europe. Parts seem good and I will use this service again. The price was great.”

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Posted 6 years ago

“Although the order took a week to arrive, it is a quick and easy way to find car parts with quality brands and good prices. I definitely recommend Autodoc to anyone who is looking for car parts with affordable prices.”

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Posted 6 years ago

“Excellent service. Great communication and reasonable price. Easy to use website and app.”

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Posted 6 years ago

“I ordered a coolant flange for my vw polo. Saved a ton of money and to say I ordered it on the 31st December and I have had it delivered today on the 9th January from Germany. Brilliant service and correct part for my vehicle. As I knew the part code. I can't understand why so many bad reviews. 5 star service for me. On my first order.”

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Posted 6 years ago

“Verry happy, I recomanded , and I want to halp other people, thank you verry much for this possibility!!”

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Posted 6 years ago

“Hello! I recomanded this Autodoc company, good price, good quality, good customer service, allways ready to halp, I recomanded !!!”

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Posted 6 years ago

“Have placed four orders with this company and goods arrived in perfect condition.”

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Posted 6 years ago

“perfect parts perfect delivery and friendly staff very helpful highly recommnded”

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Posted 6 years ago

“excellent service, delivery on time”

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Posted 6 years ago

“today I have put KV Switches, control bow (cruises control) and everything is working properly ,, Thank you”

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Posted 6 years ago

“today I have put KV Switches, control bow (cruises control) and everything is working properly ,, thank you”

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Posted 6 years ago

“I have ordered from this company on 2 occasions and both times I have been fully satisfied. The prices are very competitive and the items are genuine, good quality brands (often OE/OEM). Delivery was 8 days from ordering on the first occasion and 3 days on the second, which I think is most acceptable. The items I ordered (tensioner, pulleys & fan clutch) are not LHD or RHD specific- some reviewers comment on problems with LHD/RHD items. The tracking website which the company provides with its invoices can sometimes be a little slow at updating but only by a day or so. A bonus, in the present climate, is that the company seems (from my limited experience) only to use cardboard and paper for packing which provides perfectly good protection for the items and avoids the use of plastics.”

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Posted 6 years ago

“everything was good, delivery in time, good products quality”

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Posted 6 years ago

“I had to return fuel filter, because my mechanician decided to not change it this time. I completed the form on the website. I thought it will take a lot of I time. Within same day I received email with details about return. Good support service.”

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Posted 6 years ago

AUTODOC is rated 4.1 based on 1,197 reviews