AUTODOC Reviews

Name: AUTODOC
Rating: 4.11

4.1 Rating 1,158 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From order the items took 6 day to arrive. As yet I haven’t had chance to fit them but hope to do so within the next couple of days.”

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Posted 1 year ago

“Bought a number of items for my Z3 and my Superblackbird and the prices are reasonable, choice is good, the service is good and the quality is good.”

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Posted 1 year ago

“Ordering of tge part was easy once I was able to give the car manufactures part number. The goods arrived 7 days after placing the online order. I do not like the bonus feature on the App it is not usuful and in my case I find it fustrating.”

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Posted 2 years ago

“thanks guys”

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Posted 2 years ago

“Excellent prices and availability. However postage costs a bit high”

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Posted 2 years ago

“Good communication from the AUTODOC team which sorted out my query quote swiftly thank you”

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Posted 2 years ago

“Good service after buying and quick amswear in case of a problem”

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Posted 2 years ago

“I have used AUTODOC for three years now and as long as you plan ahead you get the parts you ordered in reasonable time . The choice is great from cheap end to expensive end . The down side is you have to be careful about fitting the new part which turns out to be faulty . Their policy is once it has been fitted and used they don’t refund or exchange. But I did experience this personally. After a lot of emails backwards and forwards they did refund me . They are head shoulders above Europart’s .”

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Posted 2 years ago

“Ordered, arrived, box size was ridiculous.”

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Posted 2 years ago

“Mixed reviews in past,having not received twice the make of items that I ordered.On this occasion, no problem at all and on time.Thanks.”

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Posted 2 years ago

“All items fit my car.”

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Posted 2 years ago

“Having used autodoc for a while I have found that every item has been the right one ,which can't always be said for other motor factors , so I highly recommend”

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Posted 2 years ago

“Really happy with the service I have received from AUTODOC. The only issue I have is with the delivery charges especially regarding small items.”

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Posted 2 years ago

“They got my order wrong and sent me the wrong part but this was quickly resolved”

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Posted 2 years ago

“No comment to make”

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Posted 2 years ago

“Good website, plenty of choice at various pricepoints. Clear info on the oil standards. did offer me several choices of cabin pollen panel filters where it wasnt completely clear if applicable to my model with climate control.”

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Posted 2 years ago

“Good price and the right parts.”

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Posted 2 years ago

“I am able to find everything I need at autodoc, delivery can sometimes be long but unless its an urgent part its not a big deal. Only downside is not being able to get past the automated chat support which I think needs addressing.”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 2 years ago

“Great selection of parts, a great web site. I just wish you could do next day delivery”

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Posted 2 years ago

Dear Mr Andrew Chapman, Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 2 years ago

AUTODOC is rated 4.1 based on 1,158 reviews