AUTODOC Reviews

Name: AUTODOC
Rating: 4.09

4.1 Rating 1,097 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Questions

Metrics

4.1

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3823 6789

Location:

Josef-Orlopp-Str. 55, 10365 Berlin , Deutschland
Deutschland

Write Your review

Tell us how AUTODOC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and service, genuine parts, prompt delivery, what more could you ask for! Thanks you very much guys, and will definitely recommend you, and will buy from you again. Cheers!”

Helpful Report

Posted 4 years ago

Dear Mikey, Thank you for your pleasant review. It is our goal to provide our customers with the best experience. Always glad to be of service to you. Best regards, Autodoc team

Posted 4 years ago

“Nothing more to add. Recommended! Great service and stuff!”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for your 5 star review! We will be happy to see you among our clients again! Best regards, Autodoc team

Posted 4 years ago

“Muy buena calidad. Gracias amigos )”

Helpful Report

Posted 4 years ago

“Is a reputable company, spare parts arrive quickly and well packaged.”

Helpful Report

Posted 4 years ago

“Very helpful full and amazing prices 100% . thanks”

Helpful Report

Posted 4 years ago

“Very helpful full and amazing prices 100% . thanks )”

Helpful Report

Posted 4 years ago

“great prices to UK from Germany for my Mercedes 90s parts no longer available in any UK dealers”

Helpful Report

Posted 4 years ago

Dear E.Dunn, Thank you for reviewing our store! Glad to see you satisfied with your purchases. Best regards, Autodoc team

Posted 4 years ago

“Reliable online store, all parts fit perfectly at a reasonable price. thanks the big company Autodoc”

Helpful Report

Posted 4 years ago

Dear Francisco Fernando, Thank you for such a nice review! We're thrilled to see you had a positive experience with us. Best regards, Autodoc team

Posted 4 years ago

“Il mio primo acquisto presso questa azienda è andato bene. Ricambi sono arrivati nei tempi giusti, imballati bene. I prezzi sono convenienti.”

Helpful Report

Posted 4 years ago

Salve, Gentile Sig.Luca Bordin. Ringraziamo per il tempo che ci ha dedicato scrivendo la recensione. La Sua soddisfazione per noi è molto importante. Rimaniamo sempre al Suo servizio. Cordiali Saluti AutoDoc Team

Posted 4 years ago

“Apart for waiting for the parts to arrive, they actually have a very good selection of reputable brands. The parts themselves are of high quality. And the price is lower compared to other UK companies.”

Helpful Report

Posted 4 years ago

Dear Tommi, We really appreciate you taking the time to leave us a 5 star review, thank you! Best regards, Autodoc team

Posted 4 years ago

“Reliable online store, at the beginning of cooperation with the store there were some minor misunderstandings, but they were quickly resolved. All the best, keep it up”

Helpful Report

Posted 4 years ago

Dear Ahmed, Thank you for taking the time to write a review. We are glad that you are satisfied and thank you for your cooperation. Best regards, Autodoc team

Posted 4 years ago

“I ordered the parts in January, everything arrived in time. Very satisfied with quality and customer service. Thank you for your excellent work!”

Helpful Report

Posted 4 years ago

Dear Kristina, Thank you for your positive feedback! The whole staff works every day so that your purchases could always be satisfactory. Please, continue to follow our offers. Best regards, Autodoc team

Posted 4 years ago

“All parts fit perfectly at a reasonable price. thanks Autodoc”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for your review! We are glad that your purchases have met your expectations. Best regards, Autodoc team

Posted 4 years ago

“The professionalism of the customer representative is brilliant and they provide very good and affordable automobile product. I will definitely use them over and over.”

Helpful Report

Posted 4 years ago

Dear Muritala, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. You case has been referred to our quality department and will be considered shortly. Best regards, Autodoc team

Posted 4 years ago

“Top quality and best prices. Loads of choice from a full range of budget and high quality manufacturers. Customer service is absolutely superb! I've sourced about £300 of parts for my Ford. Everything delivered in good time from Germany. These guys are brilliant. I couldn't recommend highly enough. Danke !”

Helpful Report

Posted 4 years ago

Dear D. Warren, Thank you for your detailed feedback. We appreciate your opinion and we will be happy to see you among our clients again! Best regards, Autodoc team

Posted 4 years ago

“They always have the part I may need for my Vauxhall Omega, and the price is wonderful. Excellent service.”

Helpful Report

Posted 4 years ago

Dear Ms Pejsarová, Thank you for your positive feedback! It's great to see you satisfied and to be helpful for you. Best regards, Autodoc team

Posted 4 years ago

“Very good company...thanks”

Helpful Report

Posted 4 years ago

Dear Mr Naumovski, Thank you for choosing us! We appreciate you being our customer. Best regards. Autodoc team

Posted 4 years ago

“After reading all this bad reviews i hesitated to order to be honest. But i did it anyway. So 3 weeks later my order has arrived at a perfect condition and exactly with the items that I order. If you don't have a problem to wait 3 weeks then i do recommend them, great quality and services.”

Helpful Report

Posted 4 years ago

Dear Chris, Thank you for sharing your experience! We're thrilled to see you had a positive experience with us. Best regards, Autodoc team

Posted 4 years ago

“Really good service and delivery time is also good. We have two cars and they keep everything I needed. Ordering is easy as well.”

Helpful Report

Posted 4 years ago

Dear Oscar, Thanks for the 5 star review! We are glad that you found our service useful. Continue to follow our suggestions. Yours faithfully, Autodoc Team

Posted 4 years ago

“Hi, I needed some parts for my front suspension, So I ordered all sach front shock absorbers, Springs,Top mounts , dust kit for the front axle and a pair meyle wheel bearings for the front axle too , Now like a previous chap said if your not in a hurry order from autodoc as it come direct from Germany, it may take a week or two which was great ,well he is 100% correct i was in no rush and I saved plenty £££ from ordering from autodoc , I would highly highly recommend this great company , not only do they do a plethora of informative videos on you tube , you can order from them too at great prices , I know a few people have had bad experiences , which is shame as mine was great 👍 All the best Tom 👍”

Helpful Report

Posted 4 years ago

Dear Tom, Thanks so much for your positive feedback! We are glad that you are satisfied and thank you for your cooperation. Please, continue to follow our suggestions, we are waiting for you! Best regards, Autodoc team

Posted 4 years ago

AUTODOC is rated 4.1 based on 1,097 reviews