AUTODOC Reviews

Name: AUTODOC
Rating: 4.11

4.1 Rating 1,134 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All parts fit perfectly at a reasonable price. thanks Autodoc”

Helpful Report

Posted 5 years ago

Dear customer, Thank you for your review! We are glad that your purchases have met your expectations. Best regards, Autodoc team

Posted 5 years ago

“The professionalism of the customer representative is brilliant and they provide very good and affordable automobile product. I will definitely use them over and over.”

Helpful Report

Posted 5 years ago

Dear Muritala, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. You case has been referred to our quality department and will be considered shortly. Best regards, Autodoc team

Posted 5 years ago

“Top quality and best prices. Loads of choice from a full range of budget and high quality manufacturers. Customer service is absolutely superb! I've sourced about £300 of parts for my Ford. Everything delivered in good time from Germany. These guys are brilliant. I couldn't recommend highly enough. Danke !”

Helpful Report

Posted 5 years ago

Dear D. Warren, Thank you for your detailed feedback. We appreciate your opinion and we will be happy to see you among our clients again! Best regards, Autodoc team

Posted 5 years ago

“They always have the part I may need for my Vauxhall Omega, and the price is wonderful. Excellent service.”

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Posted 5 years ago

Dear Ms Pejsarová, Thank you for your positive feedback! It's great to see you satisfied and to be helpful for you. Best regards, Autodoc team

Posted 5 years ago

“Very good company...thanks”

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Posted 5 years ago

Dear Mr Naumovski, Thank you for choosing us! We appreciate you being our customer. Best regards. Autodoc team

Posted 5 years ago

“After reading all this bad reviews i hesitated to order to be honest. But i did it anyway. So 3 weeks later my order has arrived at a perfect condition and exactly with the items that I order. If you don't have a problem to wait 3 weeks then i do recommend them, great quality and services.”

Helpful Report

Posted 5 years ago

Dear Chris, Thank you for sharing your experience! We're thrilled to see you had a positive experience with us. Best regards, Autodoc team

Posted 5 years ago

“Really good service and delivery time is also good. We have two cars and they keep everything I needed. Ordering is easy as well.”

Helpful Report

Posted 5 years ago

Dear Oscar, Thanks for the 5 star review! We are glad that you found our service useful. Continue to follow our suggestions. Yours faithfully, Autodoc Team

Posted 5 years ago

“Hi, I needed some parts for my front suspension, So I ordered all sach front shock absorbers, Springs,Top mounts , dust kit for the front axle and a pair meyle wheel bearings for the front axle too , Now like a previous chap said if your not in a hurry order from autodoc as it come direct from Germany, it may take a week or two which was great ,well he is 100% correct i was in no rush and I saved plenty £££ from ordering from autodoc , I would highly highly recommend this great company , not only do they do a plethora of informative videos on you tube , you can order from them too at great prices , I know a few people have had bad experiences , which is shame as mine was great 👍 All the best Tom 👍”

Helpful Report

Posted 5 years ago

Dear Tom, Thanks so much for your positive feedback! We are glad that you are satisfied and thank you for your cooperation. Please, continue to follow our suggestions, we are waiting for you! Best regards, Autodoc team

Posted 5 years ago

“Very good company, however delivery times need to be improved for customers outside or Germany.”

Helpful Report

Posted 5 years ago

Dear Sofia, Thank you for choosing our service and for your loyalty. We will work to improve our services for you. Best regards, Autodoc team

Posted 5 years ago

“Fast dispatch and shipping times to Ireland, best price on internet for same product from other car part companies.”

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Posted 5 years ago

Dear Mikey Jones, Thanks for your review! Glad to see you satisfied! Best regards, Autodoc team

Posted 5 years ago

“This time the delivery took longer. But the price is worth it. I found everything I needed and saved around £250!! So glad I found this store.”

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Posted 5 years ago

“Very helpful staff and amazing prices 100% recommended. thanks”

Helpful Report

Posted 5 years ago

Dear Tom, Thank you for your nice review! We’re really pleased that you would recommend us, and we really appreciate your feedback. Best regards, Autodoc team

Posted 5 years ago

“Excellent service, good value of the parts and very supportive team. Long delivery to USA was worth it. Will order again for sure.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your kind review! We appreciate you being our customer. Best regards, Autodoc team

Posted 5 years ago

“Good Service! Ordered some spare parts for my car recently, and I am satisfied with the price, service and delivery time for the products. As well had an discount for the next order, and will be using them further.”

Helpful Report

Posted 5 years ago

Dear customer, Thank you for reviewing our service! Your feedback is much appreciated. Best regards, Autodoc team

Posted 5 years ago

“Excellent service. The price was substantially cheaper than after sales at the local franchise dealership. The product was as the original part from the same manufacturer. I would highly recommend them.”

Helpful Report

Posted 5 years ago

Dear customer, Thank you for your detailed review! We are glad that you are satisfied and thank you for your positive feedback. Best regards, Autodoc team

Posted 5 years ago

“Brilliant in every way. I'm a mechanic and the choice of parts is great, you don't have to buy the cheapest all the time. Easy to use website and parts don't take too long to arrive. Very easy to use. I'll be a lifelong customer unless I'm absolutely desperate for something.”

Helpful Report

Posted 5 years ago

Dear Oliver, Thank you for taking the time to write a review! We're thrilled to see you had a positive experience with us. Thank you for being our customer! Best regards, Autodoc team

Posted 5 years ago

“You need to have some knowledge on cars in order to get the right part, they don't have plate recognition to make it easier. Delivery took a while since part came from Germany but price was the best factor for the full 5 star.”

Helpful Report

Posted 5 years ago

Dear Jan-Peter, Thank you for your review! We are glad to be helpful for you. Please don't hesitate to contact our support team. We are always ready to assist you with parts selection. Best regards, Autodoc team

Posted 5 years ago

“After reading the reviews on here was not sure to use them. I decided to and checked original part number against theirs, and all good. Placed order on 14th Des, tracking of delivery was a bit hit and miss, but part arrived 20th Dec as per email. Genuine part fitted yesterday and fixed problem and £300 cheaper than Skoda. Understood they were based in Germany and delivery was around a week, worth it due to the saving! Would use again.”

Helpful Report

Posted 5 years ago

Dear Brian, Thank you for sharing your purchasing experience! The whole staff works every day so that your purchases could always be satisfactory. Please, continue to follow our offers. We'll be happy to provide you with parts of the best quality and price. Best regards, Autodoc team

Posted 5 years ago

“Nothing to add. You are perfect, good quality and good price.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your positive review. We're thrilled to know the ordered goods have met your expectations. Best regards, Autodoc team

Posted 5 years ago

“Awesome prices and customer service was very helpful. Thank you guys a lot”

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Posted 5 years ago

Dear Naomi, Thank you for your review. We appreciate your cooperation. Besr regards, Autodoc team

Posted 5 years ago

AUTODOC is rated 4.1 based on 1,134 reviews