AUTODOC Reviews

Name: AUTODOC
Rating: 4.09

4.1 Rating 1,097 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Questions

Metrics

4.1

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3823 6789

Location:

Josef-Orlopp-Str. 55, 10365 Berlin , Deutschland
Deutschland

Write Your review

Tell us how AUTODOC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts came as described, delivery within 4 days. Great service”

Helpful Report

Posted 4 years ago

Dear Dan , We are glad that your purchases have met your expectations. Thank you for your nice review! Best regards, Autodoc team

Posted 4 years ago

“Delivery was over a week, but price is so good, that it's worth it.”

Helpful Report

Posted 4 years ago

Dear Summer, Thank you for your feedback and for your loyalty! Our goal is to provide you with parts at fair prices and we are glad that you are satisfied. Best regards, Autodoc team

Posted 4 years ago

“I've asked them for the compatibility of some parts with my Vauxhall. Response was almost immediate. Parts arrived after a week, fitted in my car without any issues. Would use and recommend them to all”

Helpful Report

Posted 4 years ago

Dear Yaman Azim, Thank you for sharing your experience. It's great to know that you were pleased with our service and part. Please continue following our offers. Best regards, Autodoc team

Posted 4 years ago

“Everything fit, delivered quickly!”

Helpful Report

Posted 4 years ago

Dear Vadym, Thank you for your 5 stars review! Glad to be of service. Best regards, Autodoc team

Posted 4 years ago

“Everything fit, delivered quickly!”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for your feedback! We are glad to be useful for you. Best regards, Autodoc team

Posted 4 years ago

“Excellent service. They contacted me to make sure the parts were correct before dispatching them. Delivery was quick”

Helpful Report

Posted 4 years ago

Dear Nick, Thank you for your nice review! The whole staff works every day so that your purchases could always be satisfactory. Please, continue to follow our offers. Best regards, Autodoc team

Posted 4 years ago

“Really happy with the parts and price. Delivery was on time”

Helpful Report

Posted 4 years ago

Dear Crispus, Thank you for review! Punctuality is extremely important to us, so it's brilliant that your spare part arrived on time. Thank you for choosing our store! Best regards, Autodoc team

Posted 4 years ago

“Very good to deal with, and have all spares at low prices, recommended to everyone.”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us. Best regards, Autodoc team

Posted 4 years ago

“Highly recommended to anyone looking to purchase parts for the car. Their app is great, good quality products at very good prices, quick delivery, packaged well. I will definitely use this company from now on.”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for choosing our store! Glad to be of service. Best regards, Autodoc team

Posted 4 years ago

“Super company for quality parts at a great price. Second time I have used them with no problems, great delivery. I would highly recommend them to all. Many thanks”

Helpful Report

Posted 4 years ago

Dear Josef, Thank you very much for rating us 5 stars! We are glad that you are satisfied and glad that you will recommend us. Thank you for being our customer! Best regards, Autodoc team

Posted 4 years ago

“I placed my order before realizing the parts would be shipped from Germany... however the parts were cheaper than elsewhere and arrived in 6 days. Will use again.”

Helpful Report

Posted 4 years ago

“I have regularly ordered from Autodoc over the last few years. Compatibility check is always a must to ensure the parts will fit my car. The parts are great, high quality and reliable. Considered knocking one star off because the delivery can be painfully slow up to 2 weeks at times (maybe it is just because I am used to next day delivery). However, I tend to order in plenty of time and now I expect the slow delivery it is (slightly) less painful.”

Helpful Report

Posted 4 years ago

“Great service. Fast delivery and a price which was several pounds cheaper than other companies I looked at. Would use again.”

Helpful Report

Posted 4 years ago

“Seeing all the negative comments about this company I was understandable nervous about using them. I needed a part for a Japanese car built in a factory in India and couldn't find one anywhere in the UK so I had to take a chance. I'm happy to say I was pleasantly surprised, delivery took about 5 days (which I thought was acceptable from Germany to the UK), the part was from an EU manufacturer (Holland) not some cheap copy part. It fitted, it worked, what more could anyone ask. Thanks Autodoc”

Helpful Report

Posted 4 years ago

“The parts you get are well packaged and delivery is quite fast. Autodoc is easy to use, you have a great choice of brands that you can filter through so you find that 1 part you're after. I would recommend Autodoc to anyone looking to save some money on parts.”

Helpful Report

Posted 4 years ago

“Fast delivery as always, great deals. Highly recommend to anyone who's fed up with limited choices in local car parts shops.”

Helpful Report

Posted 4 years ago

Dear customer, Thanks a lot for taking the time to review our service. We’re really pleased that you would recommend us, and we really appreciate your feedback. Best regards, Autodoc team

Posted 4 years ago

“Very pleased that items are supplied as ordered and at a good price. Items aren't quick to arrive - normally about a week for me - but it isn't a problem for me as I haven't been in urgent need for the components.”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for your nice review! It's great to know you are satisfied with your order. Please continue following our offers! Best regards, Autodoc team

Posted 4 years ago

“Great website, easy to find what I needed. Delivered exactly what was ordered. Shipping costs to Australia detailed from the start. Highly recommended to anyone looking for parts online at good price.”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for your review. Glad to be of service! Best regards, Autodoc team

Posted 4 years ago

“Great products delivered on time excellent service received”

Helpful Report

Posted 4 years ago

Dear customer, Thank you for your feedback! It's great to see you satisfied. Best regards, Autodoc team

Posted 4 years ago

“I concluded that the price / quality ratio in comparison with others wins and always comes on time. So guys, whenever you are looking for parts for your car, I mean any parts, check autodoc first. Will definitely buy again.”

Helpful Report

Posted 4 years ago

Dear Robert, Thank you for your positive feedback. We are glad that you are satisfied and thank you for your cooperation. Best regards, Autodoc team

Posted 4 years ago

AUTODOC is rated 4.1 based on 1,097 reviews