AUTODOC Reviews

Name: AUTODOC
Rating: 4.14

4.1 Rating 1,197 Reviews

80 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is a reputable company, spare parts arrive quickly and well packaged.”

Helpful Report

Posted 5 years ago

“Very helpful full and amazing prices 100% . thanks”

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Posted 5 years ago

“Very helpful full and amazing prices 100% . thanks )”

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Posted 5 years ago

“great prices to UK from Germany for my Mercedes 90s parts no longer available in any UK dealers”

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Posted 5 years ago

Dear E.Dunn, Thank you for reviewing our store! Glad to see you satisfied with your purchases. Best regards, Autodoc team

Posted 5 years ago

“Reliable online store, all parts fit perfectly at a reasonable price. thanks the big company Autodoc”

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Posted 5 years ago

Dear Francisco Fernando, Thank you for such a nice review! We're thrilled to see you had a positive experience with us. Best regards, Autodoc team

Posted 5 years ago

“Il mio primo acquisto presso questa azienda è andato bene. Ricambi sono arrivati nei tempi giusti, imballati bene. I prezzi sono convenienti.”

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Posted 5 years ago

Salve, Gentile Sig.Luca Bordin. Ringraziamo per il tempo che ci ha dedicato scrivendo la recensione. La Sua soddisfazione per noi è molto importante. Rimaniamo sempre al Suo servizio. Cordiali Saluti AutoDoc Team

Posted 5 years ago

“Apart for waiting for the parts to arrive, they actually have a very good selection of reputable brands. The parts themselves are of high quality. And the price is lower compared to other UK companies.”

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Posted 5 years ago

Dear Tommi, We really appreciate you taking the time to leave us a 5 star review, thank you! Best regards, Autodoc team

Posted 5 years ago

“Reliable online store, at the beginning of cooperation with the store there were some minor misunderstandings, but they were quickly resolved. All the best, keep it up”

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Posted 5 years ago

Dear Ahmed, Thank you for taking the time to write a review. We are glad that you are satisfied and thank you for your cooperation. Best regards, Autodoc team

Posted 5 years ago

“I ordered the parts in January, everything arrived in time. Very satisfied with quality and customer service. Thank you for your excellent work!”

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Posted 5 years ago

Dear Kristina, Thank you for your positive feedback! The whole staff works every day so that your purchases could always be satisfactory. Please, continue to follow our offers. Best regards, Autodoc team

Posted 5 years ago

“All parts fit perfectly at a reasonable price. thanks Autodoc”

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Posted 5 years ago

Dear customer, Thank you for your review! We are glad that your purchases have met your expectations. Best regards, Autodoc team

Posted 5 years ago

“The professionalism of the customer representative is brilliant and they provide very good and affordable automobile product. I will definitely use them over and over.”

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Posted 5 years ago

Dear Muritala, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. You case has been referred to our quality department and will be considered shortly. Best regards, Autodoc team

Posted 5 years ago

“Top quality and best prices. Loads of choice from a full range of budget and high quality manufacturers. Customer service is absolutely superb! I've sourced about £300 of parts for my Ford. Everything delivered in good time from Germany. These guys are brilliant. I couldn't recommend highly enough. Danke !”

Helpful Report

Posted 5 years ago

Dear D. Warren, Thank you for your detailed feedback. We appreciate your opinion and we will be happy to see you among our clients again! Best regards, Autodoc team

Posted 5 years ago

“They always have the part I may need for my Vauxhall Omega, and the price is wonderful. Excellent service.”

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Posted 5 years ago

Dear Ms Pejsarová, Thank you for your positive feedback! It's great to see you satisfied and to be helpful for you. Best regards, Autodoc team

Posted 5 years ago

“Very good company...thanks”

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Posted 5 years ago

Dear Mr Naumovski, Thank you for choosing us! We appreciate you being our customer. Best regards. Autodoc team

Posted 5 years ago

“After reading all this bad reviews i hesitated to order to be honest. But i did it anyway. So 3 weeks later my order has arrived at a perfect condition and exactly with the items that I order. If you don't have a problem to wait 3 weeks then i do recommend them, great quality and services.”

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Posted 5 years ago

Dear Chris, Thank you for sharing your experience! We're thrilled to see you had a positive experience with us. Best regards, Autodoc team

Posted 5 years ago

“Really good service and delivery time is also good. We have two cars and they keep everything I needed. Ordering is easy as well.”

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Posted 5 years ago

Dear Oscar, Thanks for the 5 star review! We are glad that you found our service useful. Continue to follow our suggestions. Yours faithfully, Autodoc Team

Posted 5 years ago

“Hi, I needed some parts for my front suspension, So I ordered all sach front shock absorbers, Springs,Top mounts , dust kit for the front axle and a pair meyle wheel bearings for the front axle too , Now like a previous chap said if your not in a hurry order from autodoc as it come direct from Germany, it may take a week or two which was great ,well he is 100% correct i was in no rush and I saved plenty £££ from ordering from autodoc , I would highly highly recommend this great company , not only do they do a plethora of informative videos on you tube , you can order from them too at great prices , I know a few people have had bad experiences , which is shame as mine was great 👍 All the best Tom 👍”

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Posted 5 years ago

Dear Tom, Thanks so much for your positive feedback! We are glad that you are satisfied and thank you for your cooperation. Please, continue to follow our suggestions, we are waiting for you! Best regards, Autodoc team

Posted 5 years ago

“Very good company, however delivery times need to be improved for customers outside or Germany.”

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Posted 5 years ago

Dear Sofia, Thank you for choosing our service and for your loyalty. We will work to improve our services for you. Best regards, Autodoc team

Posted 5 years ago

“Fast dispatch and shipping times to Ireland, best price on internet for same product from other car part companies.”

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Posted 5 years ago

Dear Mikey Jones, Thanks for your review! Glad to see you satisfied! Best regards, Autodoc team

Posted 5 years ago

“This time the delivery took longer. But the price is worth it. I found everything I needed and saved around £250!! So glad I found this store.”

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Posted 5 years ago

AUTODOC is rated 4.1 based on 1,197 reviews