Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,480 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 11th December 2025

Anonymous

Automotive Superstore 5 star review on 1st December 2025

Best Poser Rajen SONARAM

Automotive Superstore 5 star review on 21st November 2025

56 Chev

Automotive Superstore 5 star review on 18th October 2025

Anonymous

Automotive Superstore 5 star review on 9th October 2025

Barry

303

Anonymous

Anonymous // 01/01/2019

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English

“Good variety of merchandise well organised. Easy to find what you want. Helpul reviews published.”

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Posted 1 year ago

“Very quick delivery of products.”

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Posted 1 year ago

“I ordered 1 grill and 2 corner lenses for a 2000 rodeo on the 7/11/24. I used automotive superstore as it's only 1hr40mins from home. Fast forward to now 27/11/24 I still haven't received my order I called on the 21/11/24 and was told they were waiting for the left lense and that they would send the grill and right hand lense as part order I asked would it be express posted to which they said more then likely no. They also said that they would get back to me and let me know what's happening and so far they have not been in touch. I again reached out to them today to find out what was happening with my order as I have not received any information on my order since 21/11/24 and again they did not know and I was told that they will call me back when they know something to which I'm still waiting I will never use them for anything again . I think it's ridiculous that the store is 1hr40mins away and it's been near 3 weeks and nobody can tell me what's going”

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Posted 1 year ago

“Great site with plenty of product to choose from. Loved how I got a choice at checkout to use different freight companies.”

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Posted 1 year ago

“Good feedback, regular updates”

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Posted 1 year ago

“Very happy awesome seller fast postage recommended part supplier”

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Posted 1 year ago

“Great to deal with.”

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Posted 1 year ago

“Arrived quick and genuine product. Will order again was far more competitive than other auto parts stores for oil pressure sensors”

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Posted 1 year ago

“Website easy to navigate, easy to make transactions, good response.”

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Posted 1 year ago

“I don't have my gear yet”

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Posted 1 year ago

“Decent prices but way to slow shipping and actioning replacments”

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Posted 1 year ago

“ordered oil filter it arrived in excellent condition thanks Geoff”

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Posted 1 year ago

“Great experience shopping at Automotive superstore online. Products are top quality and competitively priced, shipping is fast and cheaper than the tolls and gas to get there. 10/10 I keep coming back.”

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Posted 1 year ago

“Ordered 2 weeks ago and they didn’t even post it yet. First time I contacted them, they said it will be posted same day. A week later they promissed someone will contact me same day and resolve issue, didn’t happen… Will never buy from them again.”

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Posted 1 year ago

“Will buy from you guys again. Delivery was quick, packaged well and cheap prices”

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Posted 1 year ago

“After looking around for the tins of paint I needed found them they had the colour I was after exactly what I needed 👍”

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Posted 1 year ago

“Good prices, poor dispatch and delivery times. Took 7 days to arrive from Sydney to Melbourne even when I paid for Audi Post delivery.”

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Posted 1 year ago

“Still waiting for my order.”

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Posted 1 year ago

“Web site and prices good. Dispatch and delivery time poor.”

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Posted 1 year ago

“So far so good...just ordered brake parts. Particularly liked the " doesn't suit your model....press here to see your model fitment " pop up. Made it easy to order.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,480 reviews