Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,146 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great products that are readily avaiable when you need them at a very affordable price”

Helpful Report

Posted 1 year ago

“The ordering process was easy and I’m in my eighties, also delivery was prompt, however filters could have been packed better because although the filter inside its carton was undamaged the carton housing it had been damaged in transit, sometimes a plastic bag is not sufficient to protect goods from the rough and tumble of the delivery system.”

Helpful Report

Posted 1 year ago

“Great prices and good range of parts. One thing I have found is license plate checker to identify vehicles brings up Falcon/ Fairlane instead of my Ford Territory AWD. Have to enter Territory manually to make sure parts are compatible. All in all as a returning customer very happy with Automotive Superstore”

Helpful Report

Posted 1 year ago

“Price competitive with swift delivery and timely notification”

Helpful Report

Posted 1 year ago

“i found Automotive Superstore a pleasure to deal with. Fast postage time and when i called about extra wiring loom the staff directed me in the right direction also the installation video was helpful, overall very satisfied with the service.”

Helpful Report

Posted 1 year ago

“Should be great 👍”

Helpful Report

Posted 1 year ago

“Buying parts online with Automotive superstore is a breeze. Easy and quick.”

Helpful Report

Posted 1 year ago

“Excellent products and value for money. Good communication and service.”

Helpful Report

Posted 1 year ago

“Good service ,Armani was able to confirm the parts I ordered were the correct ones ,and they were”

Helpful Report

Posted 1 year ago

“Fast delivery some confusion around part availability with one email saying it wasn’t available after I had a confirmed order for it. Was resolved though with part delivered quickly.”

Helpful Report

Posted 1 year ago

“YOUR SERVICE WAS TRULY EXCELLENT IN FACT YOU DELIVERED EARLY. I GUESS THE ONLY DOWNSIDE IS THE BRAKES SQUEAL DESPITE HAVING THEM PROFESSIONALLY FITTED”

Helpful Report

Posted 1 year ago

“Great store to modify your car and give it a great performance raise”

Helpful Report

Posted 1 year ago

“Priced well,especially the free postage option. Delivered in a timely manner”

Helpful Report

Posted 1 year ago

“Very responsive Support. Very informative. However I was unable to get a specific answer to my question. As a result I purchased items to do the job (hopefully) out of frustration. I hindsight the direction I was going and the advice given were disparate and I was apparently unable to explain the difference clearly enough to get an suitable/satisfactory answer. Nevermind, after three purchases I should be able to solve my issue. Thanks to Support for trying.”

Helpful Report

Posted 1 year ago

“Thanks for quick delivery!! Prices are not bad as well!!👌”

Helpful Report

Posted 1 year ago

“I usually buy my automotive spare parts from this business but when completing order, I first confirmed that I could acquire part cheaper elsewhere due to current special. I contact store and spoke to Cameron who arranged to match that price. Fantastic service so I will continue to make Automotive Superstore my first place for car parts.”

Helpful Report

Posted 1 year ago

“Great efficiency and product choice.”

Helpful Report

Posted 1 year ago

“I initially ordered two Big Red driving lights but only one arrived but after contacting the support team the issue was soon rectified and I received the other one in a couple of days. Very happy with this company and the product.”

Automotive Superstore 5 star review on 11th July 2024

Helpful Report

Posted 1 year ago

“Great service. Receive service item/parts in record time frame. Ordered at noon and received delivery within 24 hours. Big wow 👌 and thank you again for the 'express' delivery.”

Helpful Report

Posted 1 year ago

“Rapid shipment and great quality product. Kept informed on progress with purchase.”

Helpful Report

Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,146 reviews