Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,732 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 26th March 2026

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery was very slou”

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Posted 1 year ago

“Besides using Registration checking tool and confirming with photo, wrong pads were sent they did not fit completely different nothing like the photo displayed. What I’m not happy about is being charged 25% in restocking and admin fees which I am going to take further after returning items poor service will not use again.”

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Posted 1 year ago

“Very poor on hold for two hours with no response. Sent email still no response. Customer service there in none.”

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Posted 1 year ago

“i still haven’t got the parts”

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Posted 1 year ago

“I ordered some parts last week and the price was good, compare to others online, and delivery was quick. I'm happy with the service and will return for more parts :). Thank you and please keep the prices low.”

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Posted 1 year ago

“Easy to find required item and to complete purchase”

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Posted 1 year ago

“Easy to find what I needed and delivered fast”

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Posted 1 year ago

“Great service and great product's”

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Posted 1 year ago

“Diverse Range, Exact product i needed at Great low prices Love it!!”

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Posted 1 year ago

“Good range of products at a reasonable price. Shipping was not too long.”

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Posted 1 year ago

“Recieved in a timely manner”

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Posted 1 year ago

“Super fast postage and great product as usual. Thank you.”

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Posted 1 year ago

“Great service and very competitive costs, nice and easy to order”

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Posted 1 year ago

“Easy to find the right product and purchase”

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Posted 1 year ago

“Perfect! Trying to find the correct parts for a Fiat Ducato is very time consuming, as there are so many variants. Automotive Superstore made it so much easier with all of the extra information included in the compatibility section. Will definitely recommend Automotive Superstore.”

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Posted 1 year ago

“Very prompt despatch time on quality products. Extremely competitive pricing.”

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Posted 1 year ago

“Sent wrong type clutch wasn't informed 2 types charged $65 for postage Sent back cost me $26 bought right one cost same postage but double price for clutch”

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Posted 1 year ago

“Buyer beware! Stay away! Dodgy traders, upon asking to cancel an order that has not been processed they "put your order on hold" Then to hold your money as randsom, and even though nothing has been processed even after a very slow turn over rate they say "a refund will require a %5 admin fee unless taken as store credit or swap the item" I've never had a other online store do this before and it's down right blackmail and randsoming Poor business, slow processing time and dodgy tactics stay away”

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Posted 1 year ago

“First and last time I'll make an order from this company. After I made my order and paid I wanted to pick my self and been told not all your order is available. Water for my order from Thursday to sat didnt come ,i had to buy the same stuff I ordered to fix my car. I had a conversation with them and arrangements to be delivered after wating on phone more than half an hour. Then I reserved an email to pick it up ,called again waiting 20 minutes then they cut me off called again waiting another 22 minutes frome one tune of waiting music to another then they cut me off again . I never had such an experience like this in all my life ,never ever I will order from them again.”

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Posted 1 year ago

“good price good delivery good quality part”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,732 reviews